We can't avoid conflict, but we can certainly learn to do it better. At home or at work, the ability to work things out strengthens relationships and creates trust. But for many, the mere thought of a confrontation creates a fog of emotions, making it difficult to see the bigger picture.
Troubleshooting Conflict is a pocket guide to conflicts that arise from objectionable behaviors. Written by Leadership Consultant Meni Mantzavrakos, he presents five conflict case studies from his work with corporate, non-profit organizations and youth. Each case emphasizes basic principles and elements of a conflict that apply across individual, relationship, and group contexts for the reader to consider. Discussing each element serves as a troubleshooting checklist, and develops your conflict awareness skills to better inform your approach.
Conflict can help us grow, but only if we know how to leverage it.
