商品簡介
The future of contactless technology in hotels and restaurants transforms the guest experience, driven by growing consumer expectations for convenience, hygiene, and efficiency. From mobile check-ins and digital room keys to touchless payment systems and voice-activated in-room controls, these innovations streamline operations while enhancing personalization. In restaurants, QR code menus, self-service kiosks, and app-based ordering become standard, reducing waiting times and minimizing physical contact. As AI, IoT, and mobile integration evolve, contactless solutions may become more widespread, reshaping the hospitality industry into a more seamless, data-driven, and guest-centered environment. Future of Contactless Technology in Hotels and Restaurants explores the convergence of technology and guest experiences, analyzing how digital resources transform the operations of hotels, resorts, and dining establishments. It provides perspectives on digital marketing techniques, guest customization, operational improvements, and the future of hospitality business frameworks. This book covers topics such as sustainable development, e-commerce, and digital technology, and is a useful resource for business owners, engineers, academicians, researchers, and scientists.
