Recognizing the need to implement quality and eliminate waste, companies embrace Lean, Six Sigma, or a combination of the two, typically taking a broad approach that seeks to remediate every process,
Research Methods for Operations Management, second edition is a toolkit of research approaches primarily for advanced students and beginner researchers but also a reference book for any researcher in
Updating the tools, principles, and methods presented in the bestselling first edition, this updated edition explains how to implement the authors’ proven improvement methodology that unifies the Theo
