Mastering Communication

Helps readers to improve their communication skills - speaking, listening, writing and reading. This work shows how communication functions in business and organisations. It is suitable for a variety

This text seeks to instruct the reader in developing a thorough understanding of how communication works through a model that encourages social workers to gain a fresh perspective on their communicati

To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entir

There’s no way around it. Your success is at risk if you can’t communicate effectively. If you want to make a difference in your organization, you must develop a communication playbook of strategic re

Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselv

A guide to how Socratic principles of dialogue can be used for improving communication and developing satisfying relationships.. Shows how to develop methods of dialogue for growth in personal and bu

Your real-world introduction to mechanical design with Autodesk Inventor 2016 Mastering Autodesk Inventor 2016 and Autodesk Inventor LT 2016 is a complete real-world reference and tutorial for those l

The essential guide to launching a successful career in trading—updated for today’s turbulent markets“Mastering the Trade is an excellent source for a basic understanding of market action, be it day a

"This book made me fall in love with glaze all over again."—Ben Carter, author of Mastering the Potter’s WheelWhether you look forward to glazing your work or are guilty of saying "I hate glazing

Set the stage for your child to soar with these just-right books that teach the first 25 sight words! The books' real-world topics with predicable text are super-engaging to make mastering these must-

Set the stage for your child to soar with these just-right books that teach the first 25 sight words! The books' real-world topics with predicable text are super-engaging to make mastering these must-

Now in a fully revised and updated Second Edition, Practical Neurology Visual Review previously known as (Practical Neurology DVD Review) continues to be a powerful educational tool for mastering th

Say farewell to language faux pas forever!Based on the revolutionary Easily Pronounced Language Systems approach, Say It Right in Chinese makes mastering correct Chinese pronunciation simple. With Say

This how-to and reference manual is guaranteed to put users on the fast track to mastering MICROSTATION! Cleverly engineered project and lab exercises harness the power of V8i functionality, guiding u