The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real
In light of the shift from manufacturing and agriculture to service in many countries, scholars of business explain how service science research fits it with the current management and business climat
"This book is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science that is understood as a broad research field that embodies all the aspe
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industriesMaking up a significant part of the world economy, the service sector is a
Service science research system constitutes service philosophy, resource allocation, operational management and service technology. This book integrates knowledge of service management, operational ma
Contributors from such fields as transportation, economics, business management, and industrial engineering describe new ideas and practices in logistics and supply-chain management. They cover innova
Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variet
This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many econo
Service science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. Research in service scie
This book constitutes the refereed proceedings of the International Conference, UNESST 2011, held as Part of the Future Generation Information Technology Conference, FGIT 2011, Jeju Island, Korea, in
This book constitutes the refereed proceedings of the IFIP Industry Oriented Conferencesheld at the 20th World Computer Congress in Milano, Italyon September 7-10, 2008.The IFIP series pu
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainmentFeaturing an innovative and holistic approach, Servi
Computer scientists and related researchers survey examples of the increasing application of information science in selling services of all kinds. In sections on basic concepts and theories, intellige
"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encoura
A valuable interdisciplinary perspective on business models related to the ‘service science’ that underpins service sector industries, this updated second edition deploys theoretical analysis and exem
Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variet
The traditional service sector encompasses a wide variety of industries ranging from transportation, retail and healthcare to entertainment, banking and insurance. As the service sector expands into
Information and communication technology has helped to provide a more effective network infrastructure and development platform for logistics and service operations. In order to meet the needs of cons
This book originated from several recent workshops and related activities conducted by the IFIP Working Group 7.6 on "Optimization-Based Computer Aided Modeling and Design." This group has been active
This book constitutes extended, revised and selected papers from the 7th Ith International Conference on Cloud Computing and Service Science, CLOSER 2017, held in Porto, Portugal, in April 2017. The 1
Self-study research is making an impact on the field of science education. University researchers employ these methods to improve their instruction, develop as instructors, and ultimately, impact thei
This book constitutes the post-conference proceedings of the International Workshop on Ontology, Conceptualization and Epistemology for Information Systems, Software Engineering and Service Sciences (
