This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many econo
Service science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. Research in service scie
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainmentFeaturing an innovative and holistic approach, Servi
The systems sciences provide a platform of concepts and language that enables communities of interest to transcend disciplinary boundaries toward developing new knowledge and perspectives. The current
"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encoura
A valuable interdisciplinary perspective on business models related to the ‘service science’ that underpins service sector industries, this updated second edition deploys theoretical analysis and exem
Service science research system constitutes service philosophy, resource allocation, operational management and service technology. This book integrates knowledge of service management, operational ma
"This book is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science that is understood as a broad research field that embodies all the aspe
The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real
In light of the shift from manufacturing and agriculture to service in many countries, scholars of business explain how service science research fits it with the current management and business climat
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industriesMaking up a significant part of the world economy, the service sector is a
Computer scientists and related researchers survey examples of the increasing application of information science in selling services of all kinds. In sections on basic concepts and theories, intellige
Contributors from such fields as transportation, economics, business management, and industrial engineering describe new ideas and practices in logistics and supply-chain management. They cover innova
This book constitutes the refereed proceedings of the IFIP Industry Oriented Conferencesheld at the 20th World Computer Congress in Milano, Italyon September 7-10, 2008.The IFIP series pu
Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variet
Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variet
Information and communication technology has helped to provide a more effective network infrastructure and development platform for logistics and service operations. In order to meet the needs of cons
This book constitutes extended, revised and selected papers from the 7th Ith International Conference on Cloud Computing and Service Science, CLOSER 2017, held in Porto, Portugal, in April 2017. The 1
This book originated from several recent workshops and related activities conducted by the IFIP Working Group 7.6 on "Optimization-Based Computer Aided Modeling and Design." This group has been active