A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with them--people who frustrate, impede, maneuver, undermin
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of
Working With Difficult People gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you wa
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comme
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awk
In every workplace there are difficult people who, at best, make life stressful and, at worst,interfere with project and career goals. Thisbook delivers a proven approach to findingcommon ground and c
Difficult People: Dealing With Difficult People At WorkEveryone experiences difficult people in their lives. Amongst the most common and stressful situation is dealing with difficult people at work. W
Workplaces are filled with all types of people, and some of them can be very difficult to get along with.? By understanding difficult people and their behaviors, a savvy individual can resolve the awk
Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view each of us as a difficult person.) We encounter difficult people at home, in the workp
Writing for school administrators overseeing a school improvement process, John and Sheila Eller (the authors of Creative Strategies to Transform School Culture) offer a guide to working with difficul
Produced in conjunction with the Chartered Management Institute (CMI) and part of a vital series for today's manager, Working with People explores one of the six core skills for managers who want to
Dealing with Difficult People looks at difficult behaviour – what drives it and how to cope with it.Issues Roy Lilley discusses include: recognizing the seven types of difficult per
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkw
"Working with the Enemy" describes survival strategies for working with 15 very difficult personality types. It shows how to take control of an "enemy" situation and turn it around. The book clarifie
An unavoidable aspect of working life, dealing with difficult people can have a major impact onone's career and well-being. This book, written by a leading expert with years of practical experi
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential res
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to he
