The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufacturers goods. Managing Public Services, Implementing Changes – A Thoughtful Appr
‘Fraser gives hope to anyone who ever dreamed of selling to a wider market’Lorraine Kelly‘You have a great story to tell’Gordon Brown‘Fraser is an exciting young entrepre
This book reveals the inside track on the making of Terminal 5: the courage, the ground-breaking management thinking and the many lessons learnt from the leaders, the client and integrated supply chai
