Crisis management is an area of activity which has been propelled to the forefront of the management agenda as a consequence of a number of recent incidents. Increasingly, the responsibility for takin
If there are two phrases we have come to know very well, they are 'environmental awareness' and 'credit crunch'. The world is looking for ways to decrease the emission of CO2 into the atmosphere, with
As an antidote to surgical errors, this valuable volume compiled by Flin and Mitchell (both at the U. of Aberdeen, UK) derives from a workshop sponsored by the Royal College of Surgeons of Edinburgh o
Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such se
Flin (applied psychology, U. of Aberdeen) and her co-authors, a human factors researcher and a consulting psychologist, describe and analyze the cognitive and social skills required for efficient and
This new book provides a full account of cognitive and teamwork skills (non-technical skills), which are vital for safe and effective practice in the operating room. It also examines human error, perf
