Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems
This book is for directors, consultants, practitioners, and professionals aspiring to effectively manage operations, but is targeted at applying innovation to the management of operations, including s
The design and development of hypermedia systems is a complex process. It demands to take into account: the types of information, supported media, distributing/using environments, type of end-users, k
The Encyclopedia of Psychological Trauma is the only authoritative reference on the scientific evidence, clinical practice guidelines, and social issues addressed within the field of trauma and posttr
