Many leaders realize that in today's economy it will no longer be the smart highly paid people in the corporate center that drive success. Instead it will come from harnessing the knowledge and creati
Now in paperback -- one of America's greatest entertainers shares his favorite jokes and memories.Bob Hope died at the age of 100 in July '03. His legendary career spanned the entire 20th century, fro
Bob Hope is one of the greatest figures in the history of American show business. His legendary career has spanned the entire twentieth century, from impersonating Charlie Chaplin in front of the fir
Argues that 30 percent of a company's costs are for activities which do not benefit the customer, offering strategies for measuring and developing workflows which add value to the customer