The classic business communication guide'updated for smart phones, social media, and other digital platformsCommunicate clearly, tactfully, and confidently in any situation, including:Being persuasive
Personal presence' is hard to define, but we know it when we see it. Someone walks into a room and people step aside. Heads turn. Conversation opens up to include them. They're in charge of themselves
An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasio
Speak and Write Like a Polished Professional “Dianna Booher nails it! The Memory Tips alone are worth the price of the book. This one’s a gem.”—John Baldoni, author of Great Communication Secrets of
From the typing pool to top management, good grammar makes good business sense. A clear, concise writing style is the key to making your ideas stand out and keeping your career on track.Dianna Booher,
Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize your emails to gain control and increas
“People don't leave an organization; they leave a boss” has become a truism in the workplace. The most common issue is that employees who get promoted from supervisor to manager or from manager to sen
Are you guilty of e-mail "trigger finger"? Do you constantly "cc" people you never even see? What are today's rules for conducting business over the Internet? Now, The Elements of Style meets "the Mi
