Don't rely on instincts alone. Hiring. Is. King. The lesson seems so basic. Yet time after time, good companies stumble and lose their stride-just when they were poised for rapid growth. Why? Because
Hughes, a sales leader and consultant, details a method for business-to-business sales that uses a combination of technology and human engagement, including calling, voicemail, email, text messages
An introvert? Great at sales? YES. Sales is a skill anyone can learn and master-and introverts are especially good at it once they learn how to leverage their natural strengths. Introverts aren't comf
Financial advisors must structure and organize their financial advisory practices so they can grow their business, say Leo and Cmiel. They set out the requirements: formally segmenting clients by
Ask the questions-and get the sale. As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions-the ones that uncover a customer's real needs-yo
Wallace and Webber explain how business executives can create and implement a plan to keep the business going after a disaster by helping minimize the damage. Their topics include building the bus
Thompson, a global brand strategist and researcher, shows companies how to “do good” while also making profits. She outlines a brand citizenship model that integrates activities like fair employee
Pickard, a business and entrepreneurship development consultant who created her own “no-pay” degree in business, shows readers how to use free or low-cost MOOCs (massive open online courses) from
The future is closer than you think. In a world that's changing faster and more furiously than ever, the ability to shift focus is critical. Why is it that some organizations can continually evolve to
Ask the right questions. Hire the best people. Most prospective hires come well prepared. So how do you get past the polished exteriors and rehearsed replies to discover what applicants are actually l
Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay. As manager, you're expected to digest the data and come up with a plan for improving the nu
Is the thrill gone? What to do when your mojo's missing at work . . . For many employees, feeling burned out and uninspired is nothing new. But going through the motions impairs more than just work pe
Make sure the numbers add up. With real estate investing on the rebound, more and more people are jumping into the market. But often, return on investment hinges less on the physical property and more
"The Sales Survival Handbook, the funniest sales book of all time." --Hubspot Working in sales, you have the opportunity to make more money and drink more coffee than you ever thought possible! You al
The word is out: content marketing is king. But when nearly every business has a blog, it's tough to stand out. The real secret is that there's a much better tool for spreading influence and generatin
Not long ago everyone knew what the word “retirement” meant. The expectation was that you worked until age 65—and then coasted through your golden years courtesy of a comfortable nest egg.Today, when
Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasi
It sounds so simple: Incorporate a story and people will remember your message. But when you get down to crafting one, there’s nothing easy about it.Material for stories surrounds us. Yet few people a
From turf wars to low morale, most companies attempt to cure what ails them with the latest management fad—and fail. They are treating the symptoms while ignoring the true problem.Success starts with
With rental prices climbing, vacancy rates low, and property values rising, real estate investing has become a tempting option for achieving financial security.The idea is simple: buy a property, fix
Falcone, a human resources consultant, provides 101 sample write-ups for documenting employee performance problems related to probation, policy and procedure violations, performance issues, behavio
Is your job just a way to pay the bills? It doesn’t have to be that way. You’ll find that when your career fits your personality, it becomes a source of tremendous satisfaction and success. Career Mat
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jo
A science-backed guide sorts through fitness fads and fallacies to provide the best information for a healthy lifestyle, from stretching and workout routines to proper equipment, dietary supplements a
Peel back the cheerful façade that parents present, and you’ll find that many are worried about their teens.Mood swings, impulsiveness, poor judgment, and other problems peak in these years. Add stres
Keeping kids safe takes vigilance. But when your child has food allergies, the challenge is greater and you worry that much more.As a food-allergy mom (and someone seriously allergic herself), author
Provides guidance on how to effectively and efficiently communciate, describing how to capture and retain an audience's attention to ensure that information is being received.
Demographics not only define who we are, where we live, and how our numbers change, but—for those who can read beyond the raw figures—they open up hidden business opportunities that lie ahead.What wil
Seeks to dispel common myths about the difficulties of starting a business, providing over one hundred examples of start-ups that have overcome setbacks and found success.
Bloggers, influencers, citizen journalists…today’s news landscape is crowded and constantly changing. As a PR professional, how do you match your message to the medium and ensure that it gets heard ab
For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them.Why is “culture” so diff
When some people speak, everyone listens. When they need commitment to projects, others jump on board. These are the lucky few with “presence”—that subtle magnetic field that signals authority and aut
From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager’s existence. So what do most do? Ignore them!And that’s a recipe for more problems. Written by a
From Uber to the presidential debates, the gig economy has been dominating the headlines…and for good reason. Today, more than a third of Americans are working in the gig economy—mixing together short
The best companies in the world discover what their customers desire—and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines ho
As a salesperson, your pipeline is the key to your success. No matter what changes, that remains the same. Top producers prospect—and they do it ALL THE TIME. “But how?” you ask, “In the age of the In
Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior...you won’t get far.The Etiquette E
"...a great resource for helping a project manager or other team member to learn new tools and techniques or refresh their knowledge. "-PM World Journal A project management bestseller-revised and bet
Provides guidance and motivation to those committed to health and wellness by following a plant-based diet, including information on how to break old food additions, translate your favorite recipes to
Like the ocean, the marketplace constantly changes and today's cresting reward becomes tomorrow's crashing risk. Better take a lesson from the experts: big wave surfers. Like successful entrepreneurs,
