Embedded and Multimedia Computing Technology and Service

Information technology and the discipline of service science have changed the way we think about, develop and deliver service and services. This book will introduce a novel concept, service mining, to

Newly expanded and updated to meet the needs of today's technicians, Practical Heating Technology, 2E offers comprehensive, in-depth coverage of modern heating theory, systems, and service. This book

The Student Skill Guide is designed to reinforce students' comprehension of the core textbook material, and to guide them through inspection, diagnostic and service/repair procedures in the lab. Each

Now more than ever, companies are faced with a critical and challenging truth. Today's customer is demanding more attention, superior service and the expertise of a dedicated sales team. Suppliers mus

MODERN DIESEL TECHNOLOGY: DIESEL ENGINES, Second Edition, provides a thorough, reader-friendly introduction to diesel engine theory, construction, operation, and service. Combining a simple, straightf

MODERN DIESEL TECHNOLOGY: DIESEL ENGINES, Second Edition, provides a thorough, reader-friendly introduction to diesel engine theory, construction, operation, and service. Combining a simple, straightf

AUTOMOTIVE TECHNOLOGY: A SYSTEMS APPROACH, 5th Edition remains the leading authority on automotive theory, service and repair procedures. The new edition has been updated to include coverage of hybri

Discover a practical, streamlined approach to systems development that focuses on the latest developments with Tilley's Systems Analysis and Design, Cengage International Edition, 13th, and MindTap digital resources. Real examples clearly demonstrate both traditional and emerging approaches to systems analysis and design, including object-oriented and agile methods. You also study emerging technologies such as artificial intelligence (AI), machine learning (ML), cloud computing and cybersecurity. Meaningful projects, insightful assignments and both online and printed exercises emphasize the critical thinking and IT skills that are most important in today's dynamic, business-related environment.

This practical, classroom-oriented text helps pre-service and in-service teachers determine how technology can support the education of exceptional students. It examines many types of technology and t

Gain a solid understanding of what is arguably the most critical and complex component of global supply chains with Novack/Gibson/Suzuki's TRANSPORTATION: A GLOBAL SUPPLY CHAIN PERSPECTIVE, 10E. You learn the fundamental role and importance of transportation in companies and society as you study the current complex environment of transportation service. The authors introduce the role of transportation in supply chains and provide an overview of the operating and service characteristics, cost structure and challenges that today's transportation providers face. Updates throughout this edition highlight critical transportation management issues with insights into the strategic activities and challenges in the movement of goods through the supply chain. You examine global topics with the latest coverage of hard and soft technology and interesting discussions of fuel, energy, managerial, economic and environmental issues.

Discusses the theory and service of modern automotive engines and includes information on variable valve timing systems and hybrid and other advanced technology vehicles.

In Marketing Research, the authors offer undergraduate and MBA students a compelling introduction to the field with extensive use of global, technology, service, and small business examples. Distincti

A newly revised text covers all eight major course areas of automotive technology, including an introduction to shop management, theories of vehicle systems operations, and step-by-step procedures for

AUTOMOTIVE TECHNOLOGY: A SYSTEMS APPROACH - the leading authority on automotive theory, service, and repair - has been thoroughly updated to provide accurate, current information on the latest technol

We now are in the era of service innovations and service models that are enabled by AI and cognitive computing. Some analysts have created fears of a replacement of human workers by smart machines, wi