The writing of Robert W. Service is mostly known through his poems and ballads. Immortalized by his two iconic ballads, "The Cremation of Sam McGee" and "The Shooting of Dan McGrew," he has entered th
In 1904, the Canadian Bank of Commerce transferred teller Robert W. Service to the Yukon Territory. Soon, he was famous as the poet who chronicled the Klondike gold rush and the savage beauty of the
In 1904, the Canadian Bank of Commerce transferred teller Robert W. Service to the Yukon Territory. Soon, he was famous as the poet who chronicled the Klondike gold rush and the savage beauty of the f
“Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B
Provides an introduction to service learning principles, practice, and community-based nursing education, with an emphasis on practice and teaching. Links service learning with community-based learnin
This exciting new Service-Learning textbook will help you teach integrated engineering design within a socially beneficial context. It can be used as a principal text or as a supplemental resource for
Adam Raphael’s Room Service is a luxurious collection of 150 photographs of racially diverse male models lounging, bathing, and dining amid the sumptuous interiors and elegant finishes of the finest h
Fire Service Technical Search and Rescue, 8th Edition is a primary training text for Level I Rescuers according to NFPA® 1006. The manual presents the knowledge and skills for fire service se
This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service
"THE LOCKET"From out her shabby rain-coat pocketThe little Jew girl in the trainProduced a dinted silver locketWith pasted in it portraits twain."These are my parents, sir" she said;"Or were, for now
The Fire Service Instructor: Principles and Practice, Second Edition Student Workbook is designed to encourage critical thinking and aid comprehension of course material through use of the following m
?Service firms have high overhead costs which are difficult to assign to individual services. To bring transparency to their value chain, they need costing approaches that help them find their own imp
Navy SEAL Marcus Luttrell returned from his star-crossed mission in Afghanistan with his bones shattered and his heart broken. So many had given their lives to save him-and he would have readily done
Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how H
In an easy-to-use, oversize format, The Postal Service Guide to U.S. Stamps is just the delivery you've been waiting for! The only fully illustrated, full-color guide to U.S. stamps, this official
Insurance Law and the Financial Ombudsman Service sets out the rules, procedure and approach of the Ombudsman Service, succinctly summarises the relevant insurance law and compares and analyses it aga
This book constitutes the proceedings of the 7th Joint International Conference on Service-Oriented Computing, ICSOC-ServiceWave 2009, held in Stockholm, Sweden, in November 2009. The 54 contributions
A simple introduction to the work food service workers do, discussing where they work, what they wear, and how they are important to the communities they serve.
Since its birth at Kabrti in 1941, the Special Air Service has consistently captured the imagination of the military and public alike by the daring and unconventional nature of its operations. The nat
Readers will learn how monkeys are especially suited to serve as helpers in daily activities. They will also meet service ponies and service dogs, trained to help!
Poetry. July Open Reading Period selection. How do we see the things that show us the other things we are among? The poems of Grant Souders's first book are a conjuring. SERVICE is born in utterance,
All the world’s most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and emp
Information technology and the discipline of service science have changed the way we think about, develop and deliver service and services. This book will introduce a novel concept, service mining, to
Introduction to Automotive Service covers all eight areas of automotive service, plus the soft skills and tool knowledge that you must know when seeking entry-level employment. The text presents all s
The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excell
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industriesMaking up a significant part of the world economy, the service sector is a
Beginning with the first stamps released in 1847, The Postal Service Guide to U.S. Stamps covers over 4,000 stamps issued up to the present, and provides color illustrations of every stamp as well as
Watts, Service Learning, discusses the various programs available to students; the difference between service learning and internships; how to find these programs; and how such experiences help stude
This study assesses the impacts of a broad range of civil service programs in the United States and identifies the policy implications of these evaluations for the future of civil service. Perry and T
This book reveals the Secrets to Service Success by analyzing four service companiesthat grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the com
What Bruce Lack offers in the poems in Service is truthcomplex, ambiguous, paradoxical, contradictory, impossibleabout the experiences of a Marine fighting the Iraq War and the jarring transition that
