Pastoral Leadership Is...

Author Charles C. Manz, is no theologian but he is a highly regarded business professor and consultant. His surprising and unique message is that the teachings of Jesus are essential in today's compet

"This book is about leadership, because we need a new brand of business and political leaders who know who they are. We need leaders who can relate spiritually and humanely to their fellow human being

The new leadership team under Hu Jintao and Wen Jiabao began to consolidate power and make its mark on China''s policy programmes since the autumn of 2002. While there is a well-established consensus

How can questions lead to the biggest breakthroughs and successes? In the latest edition of the bestselling classic, Marilee Adams shares that great results begin with great questions. When we're looking for answers, we often forget to take the time to ask the right questions. But, as Marilee Adams shows, intentionally using questions helps us make wiser choices, find solutions, and transform our personal and professional lives. Change Your Questions, Change Your Life is an international bestseller with over 400,000 copies sold. The new edition has been revised and updated throughout with: new anecdotes, updates to the story, and fresh material on mindset, culture, change, and inquiring leadership. In addition, there will be a brand-new chapter that incorporates neuroscience, explaining why our brains can stay stuck in Judger mindsets and how we can switch to Learner mindsets. Drawing on decades of research and experience as a coach and consultant, Adams uses a highly interesting and e

Leadership from the Inside OutBecoming a Leader for Life, Third EditionLeadership from the Inside Out is a prescient work built on timeless, enduring principles. The first edition, published almost tw

The Transforming Leader is written for people who strive to make a positive difference in the world. The book was conceived by the Fetzer Institute's Leadership for Transformation project in collabora

"The 8 Dimensions of Leadership is the first book to explore leadership through the lens of Inscape's third generation DiSC model of human behavior. This title is designed to paint an inclusive pictur

INSTANT NEW YORK TIMES BESTSELLER!NPR 2024 "Books We Love" Selection"Shuster crafts an intimate account of the Russian invasion, which vividly captures Zelensky's transformation from a clean-cut funnyman into a war hero out of central casting." --New York Times Book Review; Editors' Choice Selection"The Showman surpasses all similar efforts to date and is set to be the standard by which all other works on Mr. Zelensky and Ukraine's wartime politics will be judged." --Wall Street JournalA monumental account of Russia's invasion of Ukraine and the forging of a leader, The Showman provides an insider's perspective on the war reshaping our world, based on unprecedented access to Volodymyr Zelensky and the high command in Kyiv.Time correspondent Simon Shuster chronicles the life and leadership of Volodymyr Zelensky from the dressing rooms of his variety shows to the muddy trenches of Ukraine's war with Russia. Based on four years of reporting; extensive travels with President Zelensky to th

★Amazon4.9顆星好評，各界領導者齊聲推薦★走動式管理已經過時，同理心領導才是新思維，掃除管理盲點，五大領導行為藍圖挺進未來。有能力察覺別人的情緒，認知別人可能的想法與感受，拉近彼此關係，採取關懷行動，這就是同理心領導。不論是出於缺乏刺激、難以區分工作與家庭的界線、害怕被無視等，情緒會大大影響人們的創造力與工作動力。尤其如今許多工作者擁有不同以往的彈性，有更多的機會和配套方式，能夠選擇在不同的時間、地點，與同事合作來推進工作，卻引發領導者與所有工作者新一波的難題。以領導者來說，擔心團隊文化消失、成員漸行漸遠，以及如何管理與促進協作，變得更加艱難。對個人而言，也許你熱愛這份工作，而獨立作業的方式卻讓人感到前所未有的寂寞。情緒就是資料，讓它成為最佳的聯繫工具！當遠距／混合型工作模式及分散式團隊已成為新常態，更加突顯五種職場常見的情緒陷阱：無聊、憂鬱、內疚、偏執、寂寞。認出這些情緒，找出它們的對比情緒：意義、喜悅、信念、明晰、歸屬感，從而建立五種領導行為藍圖： 確認狀況：領導者如何與員工談話，幫助他找到「意義」，來控管無聊？ 樂觀溝通：如何把「喜悅」帶到日常工作中，喚醒員工的活力，擺脫憂鬱？ 增進信任：主管的「信念」會奠定員工的自信心，如何提升心理安全感，減緩內疚？ 劃定界線：領導者如何以「明晰」界線，確保工作公平分配，改善員工的偏執？ 管理績效：員工覺得自己的產出被看見，就會有「歸屬感」，藉此對抗寂寞。本書提出實用的工具與策略，幫助主管們採取具同理心的領導方式，與員工建立緊密的關係，將大幅提升團隊運作的效率，讓組織脫穎而出。【各界讚譽】現在我已經準備就緒，拜梅麗莎．羅莫的著作所賜，我得以懷著自主感和雀躍感，應對下一個工作時代。她陳述人們的例子、建議和專業，再結合個人的見解、故事，以及最重要的工具，協助人們在混合型／遠距世界，成為更優秀的主管、領導者和個人。我迫不及待地要往前邁進。──傑夫．克萊斯勒（Jeff Kreisler）摩根大通集團行為科學主任，著有《金錢心理學》本書正是二十一世紀的領導者和追隨者渴望閱讀的著作。書中以平易近人的散文和實用的內容，讚揚同理心的發揮，協助領導者和追隨者往前邁進並獲得成功。本書會讓讀者更了解人們的遠距就業經驗，不僅有憂鬱和內疚等最深奧的心理狀態，也有基本的社會學，例如多元、平等、包容等，而在這兩端之間則是務實的人性。作者

In Different, world-renowned primatologist Frans de Waal draws on decades of observation and studies of both human and animal behavior to argue that despite the linkage between gender and biological sex, biology does not automatically support the traditional gender roles in human societies. While humans and other primates do share some behavioral differences, biology offers no justification for existing gender inequalities.Using chimpanzees and bonobos to illustrate this point--two ape relatives that are genetically equally close to humans--de Waal challenges widely held beliefs about masculinity and femininity, and common assumptions about authority, leadership, cooperation, competition, filial bonds, and sexual behavior. Chimpanzees are male-dominated and violent, while bonobos are female-dominated and peaceful. In both species, political power needs to be distinguished from physical dominance. Power is not limited to the males, and both sexes show true leadership capacities.Differen

主管不應該只會下達命令，更應鼓勵大家踴躍發言，提出問題！新時代主管要賦權團隊成員承擔責任，而不是要部屬聽令行事！廣受好評的暢銷書《當責領導力》作者，前美國海軍艦長大衛‧馬凱特（L. David Marquet）以全新的教戰守則為基礎，要管理者學會賦權團隊成員作出更棒的決策，更勇於當責。本書針對對舊式的領導力提出一些嶄新建議，尤其對不同類型的人進行了分類，提出了有趣的論述。本書拒絕強人領袖，並舉例說明了領導者為什麽應該鼓勵大家踴躍發言。本書告訴我們要根據情況調整風格，給人言之有理的直觀感受。或許你認為，一個有效率的領導者就是要很快作出明智的決策，講話時能激勵人心，或是能對團隊作出明確指示，好讓大家執行計畫，達成組織或企業目標。但大衛‧馬凱特對這種想法持有不同意見，他認為過去的領導模式已不再管用。在如今網路盛行、資訊密集的商業型態下，身為主管，對於自己企業內或作業環境中的現實狀況沒辦法看得鉅細靡遺。為善用團隊同仁的眼光、觀感和想法，你得建立彼此共同合作的實驗氣氛，鼓勵大家在注意到問題時講出來，一起努力確認問題，並共同找出解決問題的方法。太多主管迷戀於自己的聲音，主導計畫用口述的，等看見問題開始浮現時仍然堅持己見。即使你想成為一位更強調相互合作的主管，但你的努力可能會被工業時代所傳承下來的那些命令和控制式的管理語言和思維逐漸破壞。是時候把工業時代之領導方式的教戰守則丟到一邊了。在本書裡，主管將學會自己選擇講的話是如何戲劇性地改善決策與團隊執行力。作者為所有主管扼要的敘述了六種做法，主軸在於你如何運用所講的話：˙要掌握時間，而不是只有時間觀念：預先規劃決策點，給你的團隊成員所需要的工具。假如他們注意到不對勁的地方，可以在計畫的行動過程中先叫「暫停」。˙相互合作，而不是強迫動作：身為主管，你應該是最後一個表達意見的人。讓你的團隊講出有個範圍的答案（例如：你對這個計畫的信心有多少？），而不是侷限在是非題（例如：這是不是個好計畫？）。˙要有承諾，而不是按照指示：向團隊說明你的整體目標，讓大家承諾一次做好一小部分，而不是期望團隊按照特定的指示去做。˙要能告一個段落，而不是無止境做下去：如果每天做的感覺像是重複動作，表示你用的方法不對。要明確表達出計畫具體的起始和終止日，讓團隊密切合作。˙設法改進，而不是證明能完成：要求團隊成員就計畫和過程進行改善，而不是讓他們證明可以達成目標，或在

When Baby speaks, people listen. Could Baby be president? Find out in this leadership-themed addition to the Future Baby series!The president is the leader of our country. Baby was born to lead!Does B

The Cambridge Companion to Literature and the Environment is an authoritative guide to the exciting new interdisciplinary field of environmental literary criticism. The collection traces the development of ecocriticism from its origins in European pastoral literature and offers fifteen rigorous but accessible essays on the present state of environmental literary scholarship. Contributions from leading experts in the field probe a range of issues, including the place of the human within nature, ecofeminism and gender, engagements with European philosophy and the biological sciences, critical animal studies, postcolonialism, posthumanism, and climate change. A chronology of key publications and bibliography provide ample resources for further reading, making The Cambridge Companion to Literature and the Environment an essential guide for students, teachers, and scholars working in this rapidly developing area of study.

這就是服務設計思考！基礎概念-工具-實際案例哈彿大學管理策略大師麥可‧波特（Michael Porter）於去年5月31日在FSG Shared Value Leadership 高峰會談中提出，未來企業發展的方向將由生產製造商品，改為以關心顧客的需求福祉為目標，以為人類社會創造價值與分享價值做為主導（Creating Shareable Value—The Path Far ward）。可預知以

本書將領導視為一種藝術，主張優秀的領導者如同藝術家，以誠意與想像力創造出令人共鳴的作品。書中提出12項關鍵特質，從真誠到創新，幫助讀者重新思考領導的本質。適合每一位渴望精進、發揮影響力的讀者閱讀。Make Every Business Day a Masterpiece“This fascinating book is a must-read for every leader or individual that aspires to become one. It eloquently offers tips, examples, and analogies that help the reader focus effort and attention in that noble attempt to become a better leader.”―Eric Weber, Associate Dean IESE, Business School“Unlike explorations of leadership that too often provide ‘more heat than light,’ O’Malley and Baker offer a refreshing and engaging lens that not only illuminates but inspires the reader.”―Mary C. Gentile, Creator and Director of Giving Voice to Values, and Senior Research Scholar, Babson College“This is not another book on leadership. Its essence is that all great leaders show an intense artistry. O’Malley and Baker give leadership criteria that weave business language with a strong dose of artistic principles. A great read.”―Chuck Royce, Chairman, Royce Funds“Im

This volume presents a timely assessment of the Hu–Wen Administration at the juncture of preparing a change of China’s leadership in 2012–13. The assessment is important because the administration’s a

In this powerful audio book, Stephen M.R. Covey articulates why trust has become the key leadership competency of the new global economy. Covey convincingly makes the case that trust is a measurable a

Newleaf is coming, and Leafstar is proud to see SkyClan thriving under her leadership. The woods are brimming with prey, the warriors den is full, and Leafstar is expecting kits of her own. But a stra

The return of a long lost clan . . . The newly reunited SkyClan is thriving under Leafstar's leadership. As new apprentices and warriors move through the ranks, Leafstar is determined to believe that

McNally, an author, speaker, and consultant in leadership and brands, and Speak, an author, speaker, and specialist in brand building, explain the concept of developing a personal brand as a process of discovering one's self and aspirations, arguing that the best way to establish a strong, memorable brand is to make a positive difference in the lives of others through lasting impressions that build trusting relationships. They describe how to identify key components of a brand, convey it to the world, see if it aligns with important relationships, and assess progress. This edition has been revised and updated to incorporate new material on how to use social media to build a personal brand and case studies of individuals whose personal brands have impacted the world, such as Temple Grandin and Terry Fox. Annotation c2011 Book News, Inc., Portland, OR (booknews.com)

Fast answers for busy readers responsible for ensuring great customer service. Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed. Award-Winning Customer Service offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is chock full of practical advice on important topics such as: * planning and goal setting * effective communication * leadership * preparing for change * continual learning * coaching and development * effective feedback * motivational and problem-solving meetings * conflict resolution * follow-up and staying on top of the game * and more. Containing 101 effective tips in all, unique ""When this happens, try

Advice for women from women for negotiating their own leadership careers This is a practical guide for any woman dealing with a demanding role. Drawing on extensive interviews with women leaders, the

Praise for Winning At Retail "Winning at Retail offers the most effective strategies available for retailers. At McDonald's, the 'Quick-EST' model is crucial, because being close and convenient to where our customers live, work, and shop helps us create maximum value. If you want to harness your company's strengths to become a leader in your category-and stay in tune with what your customers want-this is the book for you." -Jim Rand, Senior Vice President of Business Development, McDonald's Corporation "Winning at Retail provides a thoughtful approach to retail differentiation. Ander and Stern warn of the 'treacherous middle' into which retailers too easily drift. They inspire us to avoid this peril through case studies of retailers who have assumed leadership through courageous choice." -Robert L. Price, Senior Vice President and Chief Marketing Officer, Wawa "In a difficult retail environment, this book provides crucial guidance for staying on top of your competition-by taking the cu