Working With Difficult People gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you wa
This resourceful guide presents art therapy techniques for difficult clients where the typical therapist-client interaction can often be distant, demanding, and frustrating. Offering practical and the
Dealing With Difficult People: avoid conflicts and negativity, foster positive behavior, and motivate underperformers. Managers are under increasing pressure to deliver better results faster than the
This is a set and includes ISBN: 9780787973544 The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide and ISBN: 9780787973582 The 60-Minute Active T
Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Lea
Kids can build Harry’s stag Patronus with this exciting hardcover book and 3D wood model set from IncrediBuilds. Patronuses are one of the most difficult and powerful defensive charms a witch or
Your guide to answering your kid's awkward questions about growing up, from cyberbullying to eating disorders to sex.Help your child navigate the tricky and difficult changes of puberty with this stra
Take your ego out of the equation, and watch your company thrive! ?In 2005, Brandon Black was promoted to CEO of Encore Capital, a company struggling to navigate an increasingly difficult business env
Christine Nilsson and her husband, Marcus, are desperate for a baby. Unable to conceive, they find themselves facing a difficult choice they had never anticipated. After many appointments with special
It can be difficult to find pet-friendly places to enjoy a holiday in Australia. Enter Pets on Holiday: a handy, curated guide to Australia's most pet-inclusive destinations. This book features accomm
Why is it that some people react to seemingly trivial emotional upsets--like failing an unimportant exam or tackling a difficult project at work--with distress, while others power through life-changin
The memoirs of the legendary Beach Boy member offer unstinting insights into his difficult relationship with his father, the women in his life, his parenting experiences and the events that inspired h
These days, even a preschooler's bedtime can be rushed and tense after a busy day of classes, playdates, and increasing screen time. "Winding down" has become more difficult for everyone in
The traditional hierarchy of business leadership is being proven more and more each year to be unsustainable. In an economy where innovation is king, companies find it much more difficult to create co
In A Mother's Reckoning, Sue Klebold, for the first time, recounts, based on her recollections, her daily journals, and the difficult and harrowing writings and video recordings her son left behind, t
The uprisings that were seen throughout the Middle East during 2010 and 2011, make it difficult to over-state the role of educated youth in the region’s politics. Daniele Cantini combines an analysis
Leaning on her beloved Sheltie after a lifetime of painful losses, Justine Meade struggles with a difficult separation when she returns to her childhood home after a twenty-year absence and encounters
Anyone who’s tried to lose weight through sheer will power knows how difficult, if not impossible, it can be. In this practical and paradigm-shifting book, Dr. Jean Kristeller presents a new alternati
“I have breast cancer.” When Good Morning America anchor Amy Robach revealed her shocking diagnosis on live television in November 2013, the seasoned news reporter embarked on the most difficult and i
Four strangers in the midst of difficult life transitions find friendship, purpose, and perfect pitch in in this heartfelt comic novel.In the small English village of St. Ambrose, the members of the B
In this powerful memoir, former bicycle messenger and acclaimed author of The Immortal Class recounts his difficult journey to literacy.A Comedy & A Tragedy is the story of one young man’s eff
Following their team-up with Batman and Superman, Power Girl and Huntress have some difficult choices ahead. When the duo discovers their home world still exists, the heroines decide to return to the
In the tradition of Sebastian Junger’s The Perfect Storm and Robert Kurson’sShadow Divers comes a true and heartbreaking tale of courage, difficult decisions, and ultimate sacrifice.On the Burning Edg
In this revealing memoir, undefeated UFC champion and Hollywood star Ronda Rousey charts her difficult path to glory, revealing her tragic childhood and her father’s suicide, her meteoric rise to fame
After working a difficult job as a surveyor's assistant as a young boy, George Washington learned that he enjoyed the challenges of the outdoors and quickly became fascinated with the American frontie
"In this volume, Mayor Mitchell Hundred - formerly known as the super hero The Great Machine --faces difficult decisions regarding New York City's drug laws. But will a string of brazen, violent robbe
GETTING MARRIED MAY BE MORE DIFFICULT THAN COMPLETING HIS MISSION. Nothing has fazed Logan Payne in his entire career as a bodyguard. That is, until he's tasked with protecting his biggest enemy. Stac
GETTING MARRIED MAY BE MORE DIFFICULT THAN COMPLETING HIS MISSION. Nothing has fazed Logan Payne in his entire career as a bodyguard. That is, until he's tasked with protecting his biggest enemy. Stac
While it can be difficult to find a comprehensive reference that is both scientifically detailed and age appropriate for the youngest readers, the team behind Everything You Need to Know series brings
A witty, keenly observant look at our Internet-obsessed cultureAnna Krestler is adrift. The Internet has draped itself, kudzu-like, over her brain, which makes it even more difficult to confront the q
Writing a memoir of the previous year of her life while dreaming of the day she will become president, high achiever Maggie confronts the difficult realities of her father's battle with multiple scler
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedb
Rather than providing students with "the answers," Making Sense of Criminal Justice, Second Edition, challenges them to think critically about how the criminal justice system deals with difficult situ
On the Secretary's Christmas List by Carole Mortimer Bree has landed an amazing job, but her new boss is a difficult, unreliable playboy?who is also infuriatingly gorgeous? When Bree looks after Jacks
Describes the life of the vibrant, genre-breaking musician, reality show star, record producer and actor from his difficult childhood in Georgia to his early career with the critically-acclaimed Goodi
Sixteen-year-old Shelby finds it difficult to balance her mother's dying request to live a life without restraint with her father's plans for his "little princess," which include attending a tradition
Complete, detailed and up-to-date information on all the most important topics. Difficult ideas are broken down and explained, with valuable information on every page. Written by experts, this encyclo
Being the personal secretary to the incredibly handsome, rich Riccardo Castellari is a difficult job—but someone has to do it! Yet Angie Patterson's efficiency hides an embarrassing secret: she's been
When Stick Dog's quest for hamburgers turns out to be more difficult than he could have ever imagined, he challenges his friends to come up with a master plan that includes unconventional solutions.
