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出版日:2014/01/23 作者:Linda Risso  出版社:Taylor & Francis  裝訂:精裝
"This book offers the first account of the foundation, organisation and activities of the NATO Information Service (NATIS) during the Cold War. During the Cold War, NATIS was pivotal in bringing natio
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The Definitive Guide to Order Fulfillment and Customer Service ─ Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
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出版日:2014/01/17 作者:Cscmp; Stanley E. Fawcett  出版社:Prentice Hall  裝訂:精裝
This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain order fulfillment and customer service processes. Straight from the Coun
優惠價: 1 3999
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Service Quality Of Cloud-Based Applications
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出版日:2013/12/20 作者:Bauer  出版社:John Wiley & Sons Inc  裝訂:精裝
This book explains why applications running on cloud might not deliver the same service reliability, availability, latency and overall quality to end users as they do when the applications are running
優惠價: 9 3316
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出版日:2013/12/18 作者:+zgnr Heval ?ar  出版社:Palgrave Macmillan  裝訂:精裝
Since the 1950s, the right to conscientious objection to military service in international human rights law has excited the interest of both non-governmental and inter-governmental organizations in a
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出版日:2013/12/12 作者:Rhys Andrews; Tom Entwistle  出版社:Taylor & Francis  裝訂:精裝
The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. Focused on the costs of service delivery, governments acros
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出版日:2013/12/06 作者:Cleona Lewis  出版社:Taylor & Francis  裝訂:精裝
This volume analyses and presents the results of the trade, service and financial operations between any given country and the rest of the world. Among other issues the volume discusses tax measures o
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出版日:2013/12/04 作者:Shawn Marie Boyne  出版社:Springer Verlag  裝訂:精裝
Acclaimed as the "the most objective prosecutors in the world", the German prosecution service has long attracted the attention in the past of comparative law scholars. At first glance, the institutio
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出版日:2013/11/26 作者:Jacqueline Vaughn; Hanna J. Cortner  出版社:Palgrave Macmillan  裝訂:精裝
As the National Park Service prepares for its centennial in 2016, this book provides an in-depth analysis of the role of philanthropy in national parks, with a focus on non-profit organizations known
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出版日:2013/11/05 作者:Brenda Phillips  出版社:Rowman & Littlefield Pub Inc  裝訂:精裝
This ethnography describes and explains how Mennonite Disaster Service, following a well-established tradition of helping their neighbors, organized volunteer efforts for the 2005 and 2008 Gulf Coast
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出版日:2013/10/31 作者:Michitaka Kosaka (EDT); Kunio Shirahada (EDT)  出版社:Igi Global  裝訂:精裝
"This book illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives"--
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出版日:2013/10/16 作者:Cecilia Varcasia  出版社:Palgrave Macmillan  裝訂:精裝
"This book systematically investigates the sequential deployment of responses to requests in telephone service encounters in British English, German and Italian.Varcasia describes and defines conversa
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This book contains mainly the selected papers of the First International Workshop on Medical and Service Robots, held in Cluj-Napoca, Romania, in 2012. The high quality of the scientific contributions
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出版日:2013/09/27 作者:Benedetta Brevini  出版社:Palgrave Macmillan  裝訂:精裝
Benedetta Brevini investigates the extent to which a Public Service Broadcasting (PSB) ethos has been extended to the online world in Europe. She examines the most significant policy initiatives carri
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出版日:2013/09/18 作者:Rosalyn Hyde (EDT); Julie-ann Edwards (EDT)  出版社:Taylor & Francis  裝訂:精裝
"Designed to support both teachers and university-based tutors in mentoring pre-service and newly qualified mathematics teachers at both primary and secondary levels, Mentoring Mathematics Teachers of
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Amaze Every Customer Every Time ─ 52 Tools for Delivering the Most Amazing Customer Service on the Planet
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出版日:2013/09/03 作者:Shep Hyken  出版社:Greenleaf Book Group Llc  裝訂:精裝
What are you waiting for? Let the amazement begin!The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, ev
優惠價: 1 1123
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The Future of Public Service Reform
90 折
出版日:2013/08/29 作者:Henry Kippin (EDT); Gerry Stoker (EDT)  出版社:Bloomsbury USA Academic  裝訂:精裝
This volume investigates the future of public service reform in the UK. Containing original research from some of the UK's leading political thinkers, it explores the interface between citizens, the s
優惠價: 9 8100
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出版日:2013/08/15 作者:Patsy Staddon (EDT)  出版社:Univ of Chicago Pr  裝訂:精裝
Mental Health Service Users in Research explores the sociological use of autobiography, examining how our identity shapes the knowledge we produce. The contributors—many of whom are former or current
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出版日:2013/08/07 作者:Maria Tippett  出版社:Univ of Toronto Pr  裝訂:精裝
Art at the Service of War is the story of how artists as diverse as modernist Paul Nash, the revolutionary Vorticist Wyndham Lewis, and young Canadians such as A.Y. Jackson came to paint Canada’s war.
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The Gentleman from Illinois ― Stories from Forty Years of Elective Public Service
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出版日:2013/08/05 作者:Alan J. Dixon; Taylor Pensoneau (FRW)  出版社:Southern Illinois Univ Pr  裝訂:精裝
In 1993, Alan J. Dixon’s political career came to an end with a defeat—the first one in his forty-three years of elected service. Beginning his legislative career in 1950 as a Democrat in the Illinois
優惠價: 1 1798
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出版日:2013/07/26 作者:Wolfgang Dunkel (EDT); Frank Kleemann (EDT)  出版社:Palgrave Macmillan  裝訂:精裝
Customers at Work is about the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the productio
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Military Finances ─ Personal Money Management for Service Members, Veterans, and Their Families
90 折
出版日:2013/07/11 作者:Cheryl Lawhorne-scott; Don Philpott  出版社:Rowman & Littlefield Pub Inc  裝訂:精裝
This informative and accessible book provides a one-stop guide to navigating the many financial questions facing today’s military in all phases of service: active duty, preparing for transition or ret
優惠價: 9 1984
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出版日:2013/07/11 作者:Salvador Acha  出版社:Stylus Pub Llc  裝訂:精裝
Modelling Distributed Energy Resources in Energy Service Networks focuses on modelling two key infrastructures in urban energy systems with embedded technologies. These infrastructures are natural gas
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出版日:2013/06/30 作者:Raja Ramanathan (EDT); Kirtana Raja  出版社:Igi Global  裝訂:精裝
"This book addresses the issues of integrating assorted software applications and systems by using a service driven approach, highlighting the tools, techniques, and governance aspects to design and i
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出版日:2013/06/30 作者:Christine M. Cress; Peter J. Collier; Vicki L. Reitenauer  出版社:Stylus Pub Llc  裝訂:精裝
Cress (postsecondary, adult, and continuing education, Portland State U.), Collier, and Reitenauer offer a guidebook that helps college students understand and reflect on their community service exper
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The Customer Service Solution ─ Managing Emotions, Trust, and Control to Win Your Customer Business
90 折
出版日:2013/06/26 作者:Sriram Dasu; Richard Chase  出版社:McGraw-Hill  裝訂:精裝
Understand Consumer Psychology to Drive Profits and GrowthWant to know exactly what’s driving your customer's behavior? NOW YOU CAN!The Customer Service Solution explains how consumers perceive servic
優惠價: 9 1197
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The Possibility Dogs ― What a Handful of "Unadoptables" Taught Me About Service, Hope, and Healing
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出版日:2013/06/04 作者:Susannah Charleson  出版社:Houghton Mifflin Harcourt  裝訂:精裝
"A tour of the psychiatric service dog industry traces the author's work as an evaluator who identifies and trains unwanted shelter dogs before matching them with people in need, documenting her own p
優惠價: 79 811
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出版日:2013/05/29 作者:Chilton Book Company (COR)  出版社:Cengage Learning  裝訂:精裝
Chilton's editors have put together current automotive repair information for this 2012 edition Chilton Asian Service manual set. This new five-volume manual set allows users to accurately and efficie
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出版日:2013/05/01 作者:Emma Dodd  出版社:Templar Publishing  裝訂:精裝
Love lasts forever between parent and child - the beautiful message in Emma Dodd's Forever.
Made To Serve - How Manufacturers Can Compete Through Servitization And Product Service Systems
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出版日:2013/04/12 作者:Baines  出版社:John Wiley & Sons Inc  裝訂:精裝
A comprehensive, practical introduction to one of the most important new trends in manufacturing, globallyThe delivery of a service component as an added value when providing products, servitization i
優惠價: 9 3105
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出版日:2013/04/10 作者:Juan R. Cuadrado-Roura (EDT)  出版社:Springer Verlag  裝訂:精裝
The service sector in most advanced economies accounts for up to seventy percent of employment and GDP and, given its growing importance, has received much research attention over the last two decades
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出版日:2013/03/16 作者:Horst Meier (EDT)  出版社:Springer Verlag  裝訂:精裝
Collects research papers, presented at the "5th CIRP International Conference on Industrial Product-Service Systems", Ruhr-Universitat Bochum, Germany, March 14th - 15th, 2013. In this title, these re
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出版日:2013/02/19 作者:Catherine Ladds  出版社:Palgrave Macmillan  裝訂:精裝
This is the first book-length study of the 11,000 foreign nationals who worked for the Chinese Customs Service between 1854 and1949, exploring how their lives and careers were shaped by imperial ideol
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出版日:2013/01/31 作者:Bogdan Patrut (EDT); Lu Liu (EDT)  出版社:Igi Global  裝訂:精裝
Innovations in cloud and service-oriented architectures continue to attract attention by offering interesting opportunities for research in the scientific communities. Advancements such as computation
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Fuck You Stamp Kit
滿額折
出版日:2013/01/29 作者:Dare You Stamp Co. (COR)  出版社:Simon & Schuster  裝訂:精裝
Wield the ultimate rubber stamp that delivers your message loudly and clearly.This kit includes a self-inking stamp (no inkpad required) that imprints the message “Fuck” on any piece of paper, along w
優惠價: 79 300
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The Politics and Civics of National Service ─ Lessons from the Civilian Conservation Corps, Vista, and AmeriCorps
90 折
出版日:2012/12/31 作者:Melissa Bass  出版社:Brookings Inst Pr  裝訂:精裝
In 1933 Franklin Roosevelt created America's first, largest, and most highly esteemed domestic national service program: the Civilian Conservation Corps. As part of the CCC, Americans worked to rehabi
優惠價: 9 1377
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出版日:2012/12/31 作者:Wang John (EDT)  出版社:Igi Global  裝訂:精裝
With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Syst
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出版日:2012/12/31 作者:Ada Scupola (EDT)  出版社:Igi Global  裝訂:精裝
"This book brings together different perspectives on the understanding of e-service and mobile communication and their effect on the fields of marketing, management and information systems"--Provided
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出版日:2012/12/24 作者:Blake Slonecker  出版社:Palgrave Macmillan  裝訂:精裝
In the summer of 1968, Liberation News Service—a news outlet akin to the Associated Press of the New Left underground media—split into warring factions. Acrimony deepened as the two sides fought for c
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出版日:2012/12/18 作者:Chihyun Chang  出版社:Taylor & Francis  裝訂:精裝
The Chinese Maritime Customs Service, which was led by British staff, is often seen as one of the key agents of Western imperialism in China, the customs revenue being one of the major sources of Chin
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出版日:2012/11/30 作者:Anca Daniela Ionita (EDT); Marin Litoiu (EDT); Grace Lewism (EDT)  出版社:Igi Global  裝訂:精裝
Approaches to service oriented architecture and cloud computing almost always assume starting a system from scratch, which for many otherwise potential customers is not viable for financial or other r
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