This book gathers the peer-reviewed papers presented at the seventh edition of the international workshop "Service Orientation in Holonic and Multi-Agent Manufacturing - SOHOMA'17", held on October 19
This book examines theoretical and practical aspects of emerging technologies in e-service and artificial intelligence from an academic and professional viewpoint. To do so, it focuses on three major
This volume contains the technical papers presented in the workshops associated with the European Conference on Service-Oriented and Cloud Computing, ESOCC 2016, held in Vienna, Austria, in September
The Women's Royal Naval Service (WRNS) was created in 1917, reformed in 1938 and maintained after 1945. This book determines for the first time the reasons for the expansion and contraction of the ser
Very few works of history, if any, delve into the daily interactions of U.S. Foreign Service members in Latin America during the era of Roosevelt’s Good Neighbor Policy. But as Jorrit van den Berk arg
The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a histori
"This book explores lean six sigma for optimal system performance in manufacturing and service organizations. It covers topics such as using lean tools to assess and improve lighting conditions on an
The assumptions that military service helps candidates attract votes—while lacking it harms a candidate’s chances—has been an article of faith since the electoral coronation of George Washington in 17
The assumptions that military service helps candidates attract votes—while lacking it harms a candidate’s chances—has been an article of faith since the electoral coronation of George Washington in 17
Critical Service Learning Toolkit offers a strengths-based, interdisciplinary approach to promoting social competence while enhancing emotional and academic skill development. Designed as a user-frien
Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these serv
VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department.
This book details the findings of a small-scale research study on the use of real-time coaching in pre-service teacher education, founded upon the nexus of teacher education, mentoring, immediate feed
This edited volume explores the state of inclusive governance in South Asia. It particularly examines the nature and scope of inclusiveness noticed in the parliament and civil service in Bangladesh, I
Black and White is a book of 32 evocative images of political conflict and confrontations in the streets taken by Howard Epstein when he was a photographer for Liberation News Service. The collection
From the Marine Corps to College: Transitioning from the Service to Higher Education offers clear and accessible information transitioning Marines need in order to find success in their pursuit of hig
The process for getting into a military service academy is not the same as that for getting accepted to a private or public university. This book walks prospective students and their families through
In an age fraught with terrorism, United States Secret Service canine teams risk their lives to safeguard the president, vice president, their families, visiting heads of state, and a host of others.
Written by a collection of experts in the field, this important new text provides a critical and constructive analysis of the ways in which service users and carers engage with health and social care
So much to read, so little time? This brief overview of Thank You for Your Service tells you what you need to know—before or after you read David Finkel's book. Crafted and edited with care, Worth Books set the standard for quality and give you the tools you need to be a well-informed reader. This short summary and analysis of Thank You for Your Service includes: Historical contextChapter-by-chapter overviewsProfiles of the main charactersImportant quotesFascinating triviaGlossary of termsSupporting material to enhance your understanding of the original work About Thank You for Your Service by David Finkel: Pulitzer Prize–winning author David Finkel's Thank You for Your Service is an intimate and powerful account of the lives of Iraq veterans after they return home. Having depicted life on the front lines in Baghdad in his first book, Finkel follows the struggle of the same soldiers' return to civilian life. He exposes the hidden costs of war: the reality of living with post-trauma
Using data compiled from longitudinal studies of World War II, Korean War, and Vietnam War veterans, contributors to this groundbreaking book examine the effects of military service across the lifespa
This book analyses the adaptivity of public service media (PSM) to the digital network age. The authors use specific case studies and research initiatives, involving a variety of methodological and th
Public Transportation Quality of Service: Factors, Models, and Applications is the first book to help researchers better understand the contributing factors that can improve public transportation perc
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values o
"This book explores the current efforts in service-learning to engage with diverse communities, specific issues and strengths associated with those communities, and strategies for assessing and reflec
Career Diplomacy is an insider's guide to the Foreign Service as an institution, a profession, and a career. In this thoroughly revised third edition, Kopp and Naland provide an up-to-date, authorita
This book, part of the new wave of political sociology in EU studies, examines the dialectics of construction/deconstruction of the European civil service through a succession of empirically grounded