Author Stephen Langford, a doctor in Australia’s Royal Flying Doctor Service (RFDS), outlines the history of the RFDS and its work bringing medical care to people in remote Western Australia. Stories
The Civil Service and the London County Council employed tens of thousands of women in Britain in the early twentieth century. As public employers these institutions influenced both each other and pri
Between the 1880s and 1910s, thousands of African Americans passed civil service exams and became employed in the executive offices of the federal government. However, by 1920, promotions to well-payi
What events led a veteran Secret Service agent at the top of his profession, with no political experience, to resign his position and run for office, nearly pulling off the unlikeliest of upsets as a
The Joseph Pulitzer Gold Medal for meritorious public service is an unparalleled American media honor, awarded to news organizations for collaborative reporting that moves readers, provokes change, an
The Joseph Pulitzer Gold Medal for meritorious public service is an unparalleled American media honor, awarded to news organizations for collaborative reporting that moves readers, provokes change, an
Municipalities face important water supply challenges. One response has been to render utilities independent from municipal government through alternative service delivery (ASD). For its proponents, A
The aim of this document is to help countries develop competency-based educational programs in adolescent health and development in both pre-service and in-service education. In addition, it provides
This book makes the case for a standing UN Emergency Peace Service. With this one development - effectively a UN first responder for complex emergencies - the organization would fi
This book is a comprehensive, step-by-step and one-stop guide for the Java SE 8 Programmer II exam (IZ0-809). Salient features of this book include: 100% coverage of the exam topics, a full-length moc
Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especia
This book focuses on special organizational configurations for schools in diverse parts of the world. Some of these new organizational and institutional designs are called multi-service schools,
Coffee has been grown on Java for the commercial market since the early eighteenth century, when the Dutch East India Company began buying from peasant producers in the Priangan highlands. What began
Service design offers a tangible and effective approach for organizations to employ to better respond to the needs and demands of their customers. The Art of Services Design shows how organizations ca
International service learning (ISL) programs are growing more popular with students looking to advance their skills and knowledge to become global citizens. While the benefits of these programs among
The International Tracing Service, one of the largest Holocaust-related archival repositories in the world, holds millions of documents that enrich our understanding of the many forms of persecution d
Customer Services are a direct reflection of the company they work for. Every Sales Representative and/or Customer Service Representative needs to know what it takes to make you stand out in today's m
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you
This book constitutes the proceedings of the 13th International Conference on Service-Oriented Computing, ICSOC 2015, held in Goa, India, in November 2015.The 23 full, 9 short, and 5 demo track papers
In the tourist area of South Bali, gangs of male sex workers from the neighboring province of East Java engage in street warfare to control the sex market.Masculine Identities and Male Sex Work Betwee
This SpringerBrief covers modeling and analysis of Denial-of-Service attacks in emerging wireless and mobile applications. It uses an application-specific methodology to model and evaluate denial-of-s
A rare inside look at the Secret Service from an agent who provided protection worldwide for President George H. W. Bush, President William Clinton, and President George W. BushDan Emmett was just eig
Bringle, Reeb, Brown, and Ruiz present readers with an examination of the theory, contemporary research, and current practice of service learning for psychology undergraduates throughout the U.S. The
The process for getting into a military service academy is not the same as that for getting accepted to a private or public university. This book walks prospective students and their families through
Medical and Service Robotics integrate the most recent achievements in mechanics, mechatronics, computer science, haptic and teleoperation devices together with adaptive control algorithms.The book &n
This book provides a practical guide to flow-aware networking (FAN), one of the most promising new quality-of-service architectures for the Future Internet. The latest concepts are examined in detail,
A classic color for both men and women, this personal-size edition of The Message is ready to go and easy to carry. With a soft black cover, dark gray stitching, and a dark gray embossed logo, it’s a
The service station. Cars with fins and chrome. It was the heyday of America’s love affair with the automobile and the afterglow still lingers. Author and photojournalist David Hill has traveled the b
This book is a systematic comparative study of WTO and EU law relevant for universal service provision, and a timely contribution to the ongoing scholarly and policy debates about the concept and scop
Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer servi
A hands-on guide to building an enterprise-grade, scalable RESTful web service using the Spring FrameworkAbout This BookFollow best practices and explore techniques such as clustering and caching to a
The Economics of Faith-Based Service Delivery provides the first ever comprehensive empirical assessment of the role that faith-inspired institutions (FIIs) play in the supply of health care and educa
A Different Face of War is a riveting account of one American officer in the Medical Service Corps during the early years of the Vietnam War.Assigned as the senior medical advisor to the Army of the R
The present work argues that biblical theology is the attempt to ‘update’ the ‘language of the message’. It is the work of translation: it searches for a language that attends to the concerns of today
Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, manag
