For centuries, dogs have known that they, not humans, run the show. But not all dogs know how to get the best from their people. Finally, from the leading expert in the field comes a straightforward,
Features a comprehensive history of the Bradford Pals battalions during the First World War. This work contains personal recollections of the reality of warfare in the trenches. It is based on eyewitn
This authoritative book focuses on service life estimation of reinforced concrete civil engineering structures and those which have undergone rehabilitation using FRP. It allows estimates to be made a
Achieving Excellence in Dealer/Distributor Performance offers in-depth management coaching in each of these areas -- machinery sales, rentals, service, parts and customer training and retention, and i
To commemorate the 50th anniversary of the National Health Service, Gordon Macpherson has brought together this fascinating collection of chapters by distinguished figures in medicine and politics. Co
"We aren't just service dog and master;Tuesday and I are also best friends. Kindred souls. Brothers.Whatever you want to call it. We weren't made for each other,but we turned out to be exactly wh
This invaluable resource is a collection of 700 letters and memos for every conceivable customer service situation. Each letter is a field-tested and proven communication that you can use "as-is" or a
從SQL Server 2000的基本架構開始,詳細介紹SQL Server 2000的安裝規劃、資料庫的建立與規劃、安全性管理、備份與複製、伺服器最佳化等各項管理者所需面對的工作和議題。此外也介紹了資料倉儲及資料採擷(Data Mining)的相關內容,從基本的資料、倉儲的概念、SQL Server 2000實作資料倉儲、使用SQL Server 2000新的Analysis Service
An examination of the relationship between the World Trade Organization and education, looking at the implications of two major agreements since the mid-1990s.