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Service-Learning

1918
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SERVICE-LEARNING CODE OF ETHICS
90 折
出版日:2005/05/15 作者:CHAPDELAINE  出版社:JOHN WILEY & SONS;LTD  裝訂:精裝
Envisioning a system of higher education that meets community needs by cultivating in students a commitment to civic engagement, the authors of Service-Learning Code of Ethics equip readers with the n
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Today's Technician Automotive Suspension & Steering Systems ─ Classroom Manual and Shop Manual
90 折
出版日:2014/03/18 作者:Mark Schnubel  出版社:Cengage Learning  裝訂:平裝
This text covers both the theory and procedures related to the diagnosis and service of automotive suspension and steering systems, using a unique two-volume approach to optimize learning in both the
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Understanding Food ─ Principles and Preparation
90 折
出版日:2014/01/01 作者:Amy Christine Brown  出版社:Cengage Learning  裝訂:精裝
UNDERSTANDING FOOD: PRINCIPLES AND PREPARATION is your introductory guide to learning about foods, food preparation, food service, and food science. Integrating these key topics with relevant informat
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Administrative Medical Assisting
90 折
出版日:2012/04/30 作者:Linda L. French; Marilyn T. Fordney  出版社:Cengage Learning  裝訂:平裝
This Workbook is part of a complete learning package designed for medical assisting and medical office administration students and professionals. Emphasizing the customer service aspect of the medical
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CUSTOMER SERVICE TRAINING 101
90 折
出版日:2005/10/26 作者:RENEE EVENSON  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:平裝
Busy managers and customer service instructors in charge of training their customer service employees will find powerful tools and advice in "Customer Service Training 101". This inspiring, comprehens
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出版日:2017/05/01 作者:Learningexpress (COR)  出版社:Learning Express Llc  裝訂:平裝
The most practice exams in one place for nationwide civil service exams that enable people to get hired for local, state, and federal government jobs.
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Designing for Service ─ Key Issues and New Directions
90 折
出版日:2017/02/23 作者:Daniela Sangiorgi (EDT); Alison Prendiville (EDT)  出版社:Bloomsbury Academic UK  裝訂:平裝
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service
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The Toyota Way to Service Excellence ─ Lean Transformation in Service Organizations
90 折
出版日:2016/09/23 作者:Jeffrey Liker; Karyn Ross  出版社:McGraw-Hill  裝訂:精裝
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this groundbreak
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Seduced into Her Boss's Service
79 折
出版日:2016/03/22 作者:Cathy Williams  出版社:Harlequin Books  裝訂:平裝
Coming soon! Seduced into Her Boss's Service by Cathy Williams will be available Mar 15, 2016.
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Secret Service Rescue
79 折
出版日:2014/07/01 作者:Elle James  出版社:Harlequin Books  裝訂:平裝
The Adair legacy concludes with a shocking revelation? Kidnapped and held captive for weeks, Shelby O'Hara is grateful to be rescued by handsome secret service agent Daniel Henderson. But the rebellio
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Service Innovation ─ How to Go from Customer Needs to Breakthrough Services
90 折
出版日:2010/06/18 作者:BETTENCOURT  出版社:Mcgraw-Hill; Inc.  裝訂:精裝
Don't ask your customers, "How is OUR service doing?"Ask them, "How are YOU doing?"Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave
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CUSTOMER SERVICE DELIVERY: RESEARCH AND BEST PRACTICES
90 折
出版日:2005/12/16 作者:FOGLI  出版社:JOHN WILEY & SONS;LTD  裝訂:精裝
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-know
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THE BRAVE ENW SERVICE STRATEGY
90 折
出版日:2000/05/01 作者:BARBARA A.GUTEK  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:精裝
The Brave New Service Strategy, delves into the evolution of service delivery and identifies three ways to forge links with customers: the relationship - where the customer personally knows the servic
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DELIVERING QUALITY SERVICE
90 折
出版日:1990/03/01 作者:A  出版社:JOHN WILEY & SONS;LTD  裝訂:精裝
Describes the five attributes of quality service and explains how to identify customer expectations
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SERVICE AMERICA IN THE NEW ECONOMY
90 折
作者:ALBRECHT  出版社:Mcgraw-Hill; Inc.  裝訂:精裝
Service America was Dow-Jones Irwin^s best selling book in history. As the definitive book on customer service--and the first major title in the field--it helped to define the category, spurring on do
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Fundamentals of Machine Learning Using Python
95 折
出版日:2019/11/01 作者:Euan Russano; Elaine Ferreira Avelino  出版社:Arcler Education Inc  裝訂:精裝
Fundamentals of Machine Learning discusses the basics of python, use of python in computing and provides a general outlook on machine learning. This book provides an insight into concepts such as line
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Learning With Kernels ― Support Vector Machines, Regularization, Optimization, and Beyond
79 折
出版日:2018/06/05 作者:Bernhard Sch闤kopf; Alexander J. Smola; Francis Bach  出版社:Mit Pr  裝訂:平裝
A comprehensive introduction to Support Vector Machines and related kernel methods. In the 1990s, a new type of learning algorithm was developed, based on results from statistical learning theory: t
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A Dog Called Hope ─ A Wounded Warrior and the Service Dog Who Saved Him
79 折
出版日:2017/05/16 作者:Jason Morgan; Damien Lewis  出版社:Atria Books  裝訂:精裝
Lone Survivor meets Marley & Me in this inspiring buddy memoir of an extraordinary service dog whose enduring love brought a wounded soldier back to life.A decade ago, Special Forces warrior Jason
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The Simple Truths of Service ─ Inspired by Johnny the Bagger
79 折
出版日:2017/02/01 作者:Ken Blanchard; Barbara Glanz  出版社:Simple Truths Llc  裝訂:精裝
Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truth
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Volume 5 of Critical Perspectives in International Public Sector Management is comprised of three parts. The need for experimental learning in public management development, experimental learning form
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Disney Learning Finding Dory Level 1
79 折
出版日:2016/07/07 作者:Scholastic  出版社:Scholastic Children's Books UK  裝訂:平裝
Read about Finding Dory with Disney Learning! The Disney Learning approach gives kids the skills to succeed with fun and imaginative learning practice.
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出版日:2016/06/30 作者:Peter Rhys Lewis  出版社:Woodhead Pub Ltd  裝訂:精裝
Given the huge number of applications of polymeric materials in everyday life, especially applications where a failure in service may lead to economic loss, injury or death, the ability to determine t
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Crisis of Character ─ A White House Secret Service Officer Discloses His Firsthand Experience with Hillary, Bill, and How They Operate
79 折
出版日:2016/06/28 作者:Gary J. Byrne  出版社:Center st  裝訂:精裝
Former Secret Service officer Gary Byrne exposes the truth behind Hillary, Bill, and their public facade.Posted directly outside President Clinton's Oval Office, Former Secret Service uniformed office
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Sticker Early Learning ─ Sorting
79 折
出版日:2016/05/03 作者:Fiona Byrne (COM); Robyn Newton (COM); Kate Ward (COM)  出版社:Priddy Books US  裝訂:平裝
Children will love learning how to sort, match, and count as they find the stickers and complete the puzzles in this early learning activity book. The 100 photographic stickers inside are reusable so
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The Kurosagi Corpse Delivery Service Omnibus 3
79 折
出版日:2016/03/08 作者:Eiji Otsuka; Yamazaki Housui (ILT)  出版社:Dark Horse Comics  裝訂:平裝
Some manga offer you stories about zombies...others, robots...others, otaku--but onlyThe Kurosagi Corpse Delivery Service would offer you a story about a zombie robot otaku! And that's just thefirst o
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The Kurosagi Corpse Delivery Service 14
79 折
出版日:2015/07/14 作者:Eiji Otsuka  出版社:Random House Inc  裝訂:平裝
The Kurosagi Corpse Delivery Service is back...only to find they've got competition from an evil rival version of themselves, not to mention an...American cartoon version of themselves? But don't fear
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Experimental Research Methods in Language Learning
90 折
出版日:2015/02/12 作者:Aek Phakiti  出版社:Bloomsbury USA Academic  裝訂:平裝
Language learning research aims to describe and fully explain how and why language learning takes place, but can fall short of its stated purpose. Systematic, rigorous research is needed if the growing field of language learning is to progress methodically. This book demonstrates and fully explains such a methodology. Given that research in language acquisition yields practical pedagogical implications, it is crucial that it is rigorous and accurate.This book offers a quantitative research methodology that relies on statistical analysis in order to make inferences and conclusions about language learning. Experimental research aims to understand differences between or within groups of learners under manipulated environments. It requires strict control of conditions, enabling interpretations with a low factor of error. Aek Phakiti provides step-by-step guidelines and underlying principles, epistemology and methodology, in a book that is essential for advanced students of language acquisi
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The First Family Detail ─ Secret Service Agents Reveal the Hidden Lives of the Presidents
79 折
出版日:2014/08/05 作者:Ronald Kessler  出版社:Random House Inc  裝訂:精裝
From New York Times best-selling author and award-winning reporter Ronald Kessler, The First Family Detail tells eye-opening, behind-the-scenes stories from Secret Service agents about presidents and
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The First Family Detail ─ Secret Service Agents Reveal the Hidden Lives of the Presidents
79 折
出版日:2014/08/05 作者:Ronald Kessler; Michael Bybee (NRT)  出版社:Random House  裝訂:有聲書
From New York Times best-selling author and award-winning reporter Ronald Kessler, The First Family Detail tells eye-opening, behind-the-scenes stories from Secret Service agents about presidents and
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出版日:2014/04/01 作者:(美)尼克松  出版社:中國電力出版社  裝訂:平裝
《Learning PHP,MySQL,JavaSc
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Webster's Easy Learning English Conversation: Book 1 (Collins Easy Learning English)
79 折
出版日:2012/04/05 作者:Collins Dictionaries  出版社:Collins UK  裝訂:平裝
An exciting addition to the Easy Learning range, Collins Webster's Easy Learning English Conversation: Book 1 is a unique guide to communicating in English. It has been specially designed for beginner
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出版日:2011/05/05 作者:Barbara A. Adams; Lee Kelley  出版社:Atlasbooks Dist Serv  裝訂:平裝
CareerPro Global's senior writing team develops hundreds of interview and job-winning Senior Executive Service (SES) applications each year, and The Roadmap to the Senior Executive Service has been wr
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Learning
90 折
出版日:2011/04/04 作者:Stephen B. Klein  出版社:SAGE Publications UK  裝訂:平裝
"Known for its scholarship and easy-to-read style and format, Klein: Learning: Principles and Applications, Sixth Edition shows students the relevance of basic learning processes through real-world ex
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Managing Quality Service in Hospitality ─ How Organizations Achieve Excellence in the Guest Experience
90 折
出版日:2011/02/14 作者:Robert C. Ford; Michael C. Sturman; Cherrill P. Heaton  出版社:Cengage Learning  裝訂:精裝
MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept of treating customers as guests and creating a "WOW" experience f
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Automotive Service ─ Inspection, Maintenance, Repair
90 折
出版日:2011/01/15 作者:Tim Gilles  出版社:Cengage Learning  裝訂:平裝
The newly revised 4th edition of AUTOMOTIVE SERVICE: INSPECTION, MAINTENANCE, REPAIR contains all the knowledge and skills necessary for readers to be successful in a number of automotive careers. Th
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Chilton Asian Service Manual 2010 ─ Scion, Toyota
90 折
出版日:2011/01/06 作者:Chilton Book Company (COR)  出版社:Cengage Learning  裝訂:平裝
The CHILTON 2010 ASIAN VOLUME 5 SERVICE MANUAL now includes even better graphics and expanded procedures! Chilton's editors have put together the most current automotive repair information available
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The Kennedy Detail: JFK's Secret Service Agents Break Their Silence
79 折
出版日:2010/11/02 作者:Gerald Blaine; Lisa Mccubbin; Clint Hill (FRW)  出版社:Gallery  裝訂:精裝
The true story of the assassination of JFK, told by Secret Service agents who were there and who have lived with the guilt and grief from that day.
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Inside the Outbreaks: The Elite Medical Detectives of the Epidemic Intelligence Service
79 折
出版日:2010/04/13 作者:Mark Pendergrast  出版社:Houghton Mifflin Harcourt  裝訂:精裝
Since its founding in 1951, the Epidemic Intelligence Service has waged war on every imaginable ailment. With suitcases kept packed, vaccinations at the ready, the EIS’s little-recognized medical prof
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Chilton General Motors Service Manual 2010: For Professional Technicians
90 折
出版日:2010/01/07 作者:Chilton Book Company (COR)  出版社:Cengage Learning  裝訂:精裝
The Chilton 2010 General Motors Service Manuals now include even better graphics and expanded procedures! Chilton's editors have put together the most current automotive repair information available
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Your Call Is (Not That) Important To Us: Customer Service and What It Reveals About Our World and Our Lives
79 折
出版日:2009/03/24 作者:Emily Yellin  出版社:Free Pr  裝訂:精裝
Bring up the subject of customer service phone calls and the blood pressure of everyone within earshot rises exponentially. Otherwise calm, rational, and intelligent people go into extended rants abo
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