What They Didn't Tell You about Knowledge Management

For information and library science professionals, Liebowitz (information technology, Johns Hopkins U.) describes how to use knowledge management successfully in an organization. He explains how to decide whether knowledge management is right for the organization; his own experience using it at NASA; the knowledge management cycle and the roles of those involved; content, document, and expertise management; lessons about development, strategy, implementation, and management; and showing value. The book can also be used by managers, business executives, human capital officers, IT professionals, those in human resources, and professionals and students. Liebowitz has written several books on knowledge management and was the first knowledge management officer at NASA's Goddard Space Flight Center. Annotation c2006 Book News, Inc., Portland, OR (booknews.com)

Jay Liebowitz is Professor of Information Technology in the Graduate Division of Business and Management at Johns Hopkins University. He is the Program Director of the new Graduate Certificate in Competitive Intelligence at Johns Hopkins University. He is Founder and Editor-in-Chief of a top-tier refereed journal, Expert Systems With Applications: An International Journal.