商品簡介
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作者簡介
BONNIE E. BURN has over 20 years of professional training and presentation experience. She is an consultant adept at creating lively, interactive adult learning sessions, from customer service to communication skills training to management and leadership development classes. The La Jolla, California-based consultant has utilized her innovative tools on such diverse clients as The San Diego Union Tribune Company, Qualcomm Inc., and ADVO, the nation's largest direct-mail house.
目次
Using Flip Charts.
Making Flip Charts.
Presenting Flip Charts.
Appendix.
Flip Chart Resources.
Index.
