When tailored for practical business application, NLP can help you to identify and deliver efficiencies, hold onto clients in the midst of increasing competition, improve morale and increase organisational performance and results.
Change Your Business With NLP is the first genuinely practical guide for managers, showing how to use NLP techniques to overcome specific business problems. You will learn how to:
Bestselling author Lindsey Agness, an international change management consultant and certified trainer of NLP, uses step-by-step techniques and a broad range of case studies to show you that NLP can deliver measurable results in business.
Acknowledgements.
Introduction: Why is NLP important for business?
Part I Transforming Leaders with NLP.
Chapter 1 Building strategies for success.
Chapter 2 Winning state of mind.
Chapter 3 Modelling world-class performance.
Part II Transforming Teams with NLP.
Chapter 4 Constructing high-performing teams.
Chapter 5 Encouraging creativity.
Chapter 6 Having courageous conversations.
Part III Transforming Organisations with NLP.
Chapter 7 Managing change effectively.
Chapter 8 Changing the rules of the game.
Chapter 9 Developing global organizations.
Part IV Transforming Customer Service with NLP.
Chapter 10 Influencing with integrity.
Chapter 11 Powerful presentations.
Chapter 12 Exceeding expectations.
Are you ready?
What next?
Appendix 1 NLP Grid.
Appendix 2 Language used by different representational systems.
Appendix 3 What have you learned about NLP?
Bibliography.
Index.
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