The two decades long success of Lifescripts indicates the continuing demand for a practical guide to the most uncomfortable and difficult communications—in a format that tells readers exactly what to say and how to say it. Lifescripts’ “visual flow chart” approach to essential conversations remains as unique and effective today as ever. Lifescripts explains what to say, both for managers and employees, in life’s toughest situations at work, such as laying someone off, asking for a raise or promotion, performance reviews, boosting damaged morale, negotiating with vendors and suppliers, etc.
STEPHEN M. POLLAN was a successful practicing attorney for over forty years. He offered pragmatic career, financial, business, and legal advice to individuals and businesses. Pollan was CNBC's on-air personal finance expert for five years.
MARK LEVINE lives with his wife and his Newfoundland Moses in Ithaca, New York.
POLLAN and LEVINE have coauthored many books on business and personal finance, including Die Broke.??
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