Bulletproof Problem Solving: The One Skill That Changes Everything

There is presently no systematic process that leads to great problem solving. In Bulletproof Problem Solving, two alumni of McKinsey & Company present a powerful visual framework for people who want to become highly skilled problem solvers. Over the past 20 years, tens of thousands of McKinsey employees have learned this approach—it is robust and tested. McKinsey’s reputation as outstanding problem solvers is based on this seven-step systematic process. The authors work through thirty real world examples, employing a highly visual logic tree approach, with more than fifty graphics. Readers will learn to define a problem, unpack and understand it, and ultimately solve it in a meaningful way. The authors start with everyday examples, before delving into problem solving in the workplace, helping business professionals tackle challenges and persevere.

Charles Conn (Oxford, UK) is CEO of the Rhodes Scholarships in Oxford. Previously, he was a Partner at McKinsey & Company, led a technology start-up to its IPO, and was an early team lead at the Gordon & Betty Moore Foundation in San Francisco.

Robert McLean (Australia) is a Senior Adviser at McKinsey and Company. He led the Australian and New Zealand McKinsey practice for eight years and served on the firm's global Director's Committee.