Providing information to implement a new core healthcare requirement – patient involvementIncluding real case scenarios to illustrate the principles of effective PPIFollowing the unique Toolkit
A Companion to Tudor Literature presents a collection of thirty-one newly commissioned essays focusing on English literature and culture from the reign of Henry VII in 1485 to the death of Elizabeth I
Wilfred Bion’s insights into the analytic process have had a profound influence on how psychoanalysts and psychotherapists understand emotional change and pathological mental states. One of his
Features a total of over 600 entries, incorporating 150 new or significantly revised contributions; Reflects emergent topics and terms and provides a thorough review of the latest HR concepts; Provide
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your company. This module explores the vast array of optio
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of
The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-verse
Fast track route to mastering empowerment and releasing the full potential of all employeesCovers the key areas of empowerment from understanding how to maximise employee potential and learning how to
Fast track route to acquiring the skills and tactics of the world's most successful entrepreneursCovers all the critical entrepreneurial attributes, from vision to commitment, and from risk taking to
Fast track route to mastering globalization and successfully managing global expansionCovers the key areas of global operations and globalization, from understanding cultural differences and global co
Fast track route to the successful management of business growthCovers the key areas of growth management, from understanding how organizations grow and the changes needed to facilitate growth, to mer
Fast track route to mastering and managing rapid growth Covers the key drivers of hypergrowth, from focussing intensely on customers and constant innovation to ensuring resources are in place and mak
Fast track route to mastering all aspects of successful communication Covers the key areas of communication, from knowing your audience to understanding body language, and from building networks of c
Fast track route to mastering all aspects of managing a diverse workforce Covers all the key techniques for managing diversity successfully, from motivating all parts of the workforce to techniques f
Fast track route to creating a truly entrepreneurial culture in any organization Covers all the critical behaviors of entrepreneurial organizations, from risk taking to growth, and from leadership t
This series is designed for supervisors and front line managers and has been re-written to support the latest Management Standards from the Management Charter Initiative who have provided the Foreword
Looking at the operations of an organization, Managing Activities examines the different types of organizations in both the public and private sectors. It then considers the internal relationships bet
Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operat
* The ultimate guide to bricklaying for beginner through professional * Step-by-step instructions throughout* Techniques and trade skills: damp-proof courses, cavity brickwork, block-laying, arches, w
