Francis Watkins was an eminent figure in his field of mathematical and optical instrument making in mid-eighteenth century London. Working from original documents, Brian Gee has uncovered the life and
Detect fraud faster—no matter how well hidden—with IDEA automationFraud and Fraud Detection takes an advanced approach to fraud management, providing step-by-step guidance on automating detection and
The Travel Industry Third Edition What makes a positive visitor experience? Authors Chuck Y. Gee, Ph.D., DPS (Hon.), James C. Makens, Ph.D., and Dexter J.L. Choy, Ph.D. assert that public policies--l
Substantially reduce the largely hidden cost of fraud, and rea a new competitive advantage.As the title suggests, Countering Fraud for Competitive Advantage presents a compelling business case for inv
Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find c
Inspired by real-life events of a talented 10-year old inventor, this character-building story is packed with humour, educational elements and interesting facts.Scott Sun is a talented young boy who d
Workplace “drama” that’s productive! The secret to business growth is right before your eyes—it’s the creativity and innovation percolating in each one of your employees every minute of every day. Ho
