The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and
Easy-to-master techniques for more effective communications in all areas of lifeIn this breakthrough guide, communication guru Meryl Runion explains why effective communication is more than just a bus
Value-Driven Business Process Management gives business leaders in any industry the rationale and methods for using BPM to gain clarity on how their business operates and develop the ability to put ne
The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another
“Speak Strong!” It’s a leadership skill, a success strategy and a moral imperative. Research shows 90% of us stay silent in situations that call for strong words. Don&am
The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corpora
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMELeadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to
Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed. It breaks the p
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEAs an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and in
