A powerful program for getting your finances into shape...now in paperback! Are your bills bloated, your savings scrawny, and your investments sluggish and lazy? This book introduces a pro
"Leadership development is self-development. The quest for leadership is first an inner quest to discover who you are. That is clearly the premise of this wonderful collection of developmental activit
No matter what industry you're in or what economic conditions you are facing, you can still build a phenomenally successful business. Bestselling business authority Mark Thompson and international suc
Let's face it: most people's instinctive response to training tends to run something like, "Oh, no! I need to be getting work done! I don't have time to be away from my desk, participating in exercise
How deep and strong is your organization's leadership "bench"? "The key to sustained competitive advantage in any industry is not size, image, or technology. Its talent, particularly a
One industry has had more impact on life in America than any other before or since. Here is the story of two men and one company at the start of it all. "You couldn't find two more different men
Incorporating examples from Microsoft and Boeing, two Northwest consultants present their approach to initiating and implementing transformational change within a corporation that involves demonstrati
Dossani (South Asia programs, Shorenstein Asia-Pacific Research Center, Stanford U.) traces the political and economic development of India since independence and draws a portrait of its present insti
From the first impression to the last “thank you,” great service is the hallmark of great companies—like yours. Your service team may represent the first, last, or only interaction point between your
A powerful program for getting your finances into shape...now in paperback! Are your bills bloated, your savings scrawny, and your investments sluggish and lazy? This book introduces a proven program
Intended for managers, this book offer advice on conducting an employee appraisal interview, identifies the five requirements for an effective performance review program, and provides sample forms. Or
In this update of the 1996 American Management Association edition, Rothwell (learning and performance systems, Pennsylvania State U.) provides a manual for reinventing an organization's training func
Busy managers and customer service instructors in charge of training their customer service employees will find powerful tools and advice in "Customer Service Training 101". This inspiring, comprehens
Intended for group training sessions, this resource provides 50 activities for examining personal attitudes in the workplace, encouraging teamwork, demonstrating the difference between active and pass
In this publication of the American Management Association, the president of a Virginia-based consulting and training firm offers strategies for improving sales managers' performance. Instead of touti
Manufacturing engineer Brethauer walks engineers and managers through 16 tools and techniques for moving new products from research and development through manufacturing to the market. He concludes wi
Get wise to the knowledge within your organization. "Imagine your company has gold hidden in its walls. Or better yet, simply placed inside some of its offices, sitting in chairs behind desks. W
---Unleash the Little Monster Within to Get EVERYTHING You Want--- Watch a four-year-old con his parents into buying him an ice cream cone, or an eight-year-old wheedle her way into staying u
Appropriate for a seminar or self-study, this guide asserts that management is the process of getting employees to become self-directed, and offers advice on training team members, working with people
How did a small, unknown company like Qualcomm manage to storm the wireless industry and grow into a multibillion dollar powerhouse in less than a decade? The Qualcomm Equation provides an in-depth lo
For well over a decade, Franchising & Licensing has been the standard reference for industry executives, consultants, and academics. Covering every aspect of these complex but highly profitable busine
The author presents his externally oriented business strategy in which managers analyze their industry environments using "competitive intelligence" to develop "early warnings" about emerging structur
Written to help trainers and managers design and lead a conflict management workshop, this resource contains a wealth of training materials to use in workshops, including practice activities, handouts
Larry Ellison, the founder, president, and CEO of software development company Oracle, is notorious for his aggressive business tactics and flamboyant lifestyle. Drawing upon interviews with his colle
Some 70% of newly hired senior executives leave their positions within the first two years. This book presents a process for ensuring that new leaders and their hiring organizations are able to levera
Steinbock (researcher, Columbia Business School Institute for Tele-Information) traces the development of the Finnish Nokia Corporation, from its obscure origins to its current status as a global powe
Economies rise and fall. Technologies come and go. But companies that develop outstanding leadership within their ranks can weather any business storm. "Leadership," say authors Fulmer and Goldsmith,
Mello draws on years of experience in product development, hardware engineering, software development, and marketing, in creating this text for executives and new-product professionals. She presents
With the development of new technologies and new ways of business, the web being a prime example, the sales profession has changed from a hardy army with sample cases to extremely focused people who f
Illustrated with dozens of real-life examples, this guide for business leaders introduces seven techniques for mastering time. The focus is on the development of an intuitive sense of timing known as
Bean and Radford (consultants in marketing and development) argue that many new products fail because companies lack a reliable process for creating and marketing them. In this book, they offer a met
Based on interviews with CEOs, this book defines the roles workplace learning and performance (WLP) professionals are expected to play as managers, analysts, intervention designers and implementors, c
