Change management is a high priority on every corporate agenda these days. But even the fattest budgets and the most brilliant strategies wont do the job if managers dont put the right people in the r
A reader-friendly guide to recruiting and managing top-notch corporate boards for public and private companies of all sizes. Describes the 10 most common mistakes that companies make when staffing the
Examines what aspects of business have changed since the arrival of electronic commerce, and what has stayed the same. The author focuses on intellectual capital and knowledge management in regards t
Stressing repeatability and process orientation in the conduct of corporate supplier management, the author introduces a model for procurement which he argues can let corporate procurement officers sy
A corporate guide to using statistics to get one's bosses to approve and support proposed projects. Chapters individually cover such concepts as researching the idea, developing a plan, building a sup
In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. Loyal customers are less
How to make an entire company a project management success story! Project management is renowned for streamlining processes and keeping initiatives on track in a wide array of industries.
"Provides sound advice that managers can actually practice!"- Marshall Goldsmith Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008 Sel
A comprehensive guide to getting top dollar for your life's work -- and feeling good about it. ""Your business is your baby. It has your DNA all over it. It has more of you in it than anyth
Annual reports often hide more than they seem to show. But if you know what to look for, there’s a treasure trove of information. "An annual report is a powerful and revealing document abo
Get wise to the knowledge within your organization. "Imagine your company has gold hidden in its walls. Or better yet, simply placed inside some of its offices, sitting in chairs behind desks. W
A powerful program for getting your finances into shape...now in paperback! Are your bills bloated, your savings scrawny, and your investments sluggish and lazy? This book introduces a proven program
The authoritative guide to project management...completely revised to meet the accelerating pace of today's project environment. "The AMA Handbook of Project Management" has been aw
The power of an American Management Association Project Management seminar -- right in your hands! "Each year, thousands of project managers, certified Project Management Professionals (PMPs®
Learn how to magnify your sales! "What is it that makes some sales professionals irresistible, while others can't even get their feet in the door? Successful salespeople have a magnetic attraction th
Busy managers and customer service instructors in charge of training their customer service employees will find powerful tools and advice in "Customer Service Training 101". This inspiring, comprehens
---Unleash the Little Monster Within to Get EVERYTHING You Want--- Watch a four-year-old con his parents into buying him an ice cream cone, or an eight-year-old wheedle her way into staying u
It takes more than a script to make a sale on the phone. "The phone is the most important tool most sales professionals will ever use, especially now that companies are cutting back travel budgets an
A book that shows how anyone can create and enjoy spectacular success! Foreword by Nido Qubein, Chairman, Great Harvest Bread Company, Founder, National Speakers Association Foundation
Proven negotiation tactics for the real world. To win at the game of business, you’ve got to be street-smart. The StreetSmart Negotiator distills the collective wisdom of the world’s top
In this resource for business leaders, Phillips outlines five distinct strategies for determining how (and how much) to invest in a company's human capital. These approaches range from letting others
Using summaries of 14 actual marketing plans created to launch new products or a brand extension, this book recounts the story behind each marketing plan, explains how the strategies were developed, a
Wallace, an IT strategy and disaster recovery consultant, and Webber, a certified project manager, show businesses how to survive any type of major disruption, from electrical outages to terrorism, in
In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through "behavioral differentiation" -- going beyond superior products and dependable service
When Meriwether Lewis accepted President Thomas Jefferson’s commission to explore the fabled Northwest Passage—a rumored all- water route to the Pacific Ocean—he knew he was in for a challenging, even
Writing a winning proposal has always been an important part of sales. In recent years it has become vital. But many companies are still cranking out confusing, unpersuasive proposals and RFPs—few of
Provides salespeople a system that gives customers more measurable benefits that competitors, and shows sales people how to make fewer calls to win higher-profit orders.
Emphasizing the importance of concentrating on shared goals, Maruska (a consultant) outlines a practical approach to making decisions in a variety of organizational settings. He introduces problem so
Written for buyers, managers, and executives, this guide serves as a basic introduction to purchasing, but also relates specific tools to broader procurement and general business issues. Paquette (a
Accelerated business growth consultant Hanan presents his formula for achieving sales success. Known as "consultative selling," this approach is based upon the repositioning of the salesman as a consu
Better supplier management can yield tremendous bottom-line results. Here's how one global leader does it. "Managing suppliers can contribute enormous savings to a company's bottom line, and few
The author presents his externally oriented business strategy in which managers analyze their industry environments using "competitive intelligence" to develop "early warnings" about emerging structur
Consultant, management instructor in state and military universities, and television correspondent Walton explains how bosses can talk higher-ups into seeing it their way, or workers into going along
Technical and business aspects of Internet consulting are addressed in this book offering advice and instructions on incorporating, financing, and marketing an Internet consulting business, and tips o
Voice coach Grant-Williams explains how to apply the principles she teaches professional singers to using the voice in everyday situations. She discusses voice production, techniques for delivery, adv
Whether they've got increased responsibilities, new colleagues, or a brand new job, managers and specialists are bound to face unfamiliar situations. Although most smart professionals eventually adapt
This 6.5x8 guide describes 10 principles every business needs to follow in order to ensure maximum contribution from and communication between employees, customers, and shareholders. Manning has been
Written to help trainers and managers design and lead a conflict management workshop, this resource contains a wealth of training materials to use in workshops, including practice activities, handouts
This dictionary features more than 2,500 definitions and examples of phrasal verbs, two-word verbs, prepositional verbs, and verbal collocations. Each entry includes abundant examples to enhance compr
This guide shows how to develop and implement a marketing plan by creating a desirable positioning or personality for a business based on an analysis of market economics, competition, customers, and a
