Technology specialists from India, China, Russia, and Brazil offer 20 articles on current aspects and research methodologies that enable enterprise service bus to unify and connect services on a co
Editors Sahu, Dash, and Kumar present readers with a collection of academic and research perspectives on the incorporation of analysis techniques to enhance various aspects of business performance.
Researchers in various business fields explore how companies use specialized logistics services to move material around the globalized economy for them. They cover logistics service providers, int
Editors Nadda, Dadwal, and Rahimi present readers with a collection of professional and research perspectives on various opportunities for service sector entrepreneurship in emerging economies thro
Ten of the 20 papers in this collection were previously published in International journal of information systems in the service sector by IGI Publishing in 2009. The studies investigate the customer
For graduate students, academics, researchers, and practitioners in enterprise application integration, semantic web technologies, interoperability, and semantic integration, Mentzas (information mana
Unhelkar, Ghanbary (both U. of Western Sydney, Australia), and Younessi (Rensselaer at Hartford, US) present a research-based "collaborative business process engineering" (CBPE) model enabling multipl
"This book explores lean six sigma for optimal system performance in manufacturing and service organizations. It covers topics such as using lean tools to assess and improve lighting conditions on an
Rozenes and Cohen present research closely related and partly based on Service Dominant Logic (SDL), which presents a framework that pivots around the customer experience and revolves around co-cre
Economic growth is directly impacted by a multitude of different industries; in recent years, the service industry has emerged as a significant contributor to the global economy. As such, the effectiv
Contributors from accounting and business but also from industrial and mechanical engineering explore criteria for when a business can market its product or service as green or sustainable. Among t
Having a grasp on what appeals to consumers and how consumers are making purchasing decisions is essential to the success of any organization that thrives by offering a product or service. Despite the
This book will help non-profit organizations (especially in education and the cultural innovation industry) and for-profit organizations (especially in high-tech, the service sector, and ICT) join the
The 16 chapters in this collection introduce strategic management concepts, business process models, and infrastructure components for IT service quality management. A literature review summarizes key
"This book focuses on knowledge needed to implement service strategies for competitive advantage across industries. Each of the topics covered in the book represents a pivotal content for tomorrow's b
Obicci sets out a framework that depicts the current development in risk management in a public-private partnership and explores the implications of the framework. He covers service delivery and p
