This guide for professional recruiters details the recruitment process, ethical and legal aspects of the profession in the UK, and strategies for becoming more successful. Brown, a management consulta
Learning and development is essential to organizational success. Training courses were traditionally used as the key method of teaching, but the focus is increasingly shifting to individuals and mana
Including sections on creative thinking, problems in groups, feedback mechanisms, dealing with conflict, and gender issues within groups, this volume is designed to aid educators and trainers to creat
HR metrics and organizational people-related data are an invaluable source of information from which to identify key trends and patterns in order to make effective business decisions. HR practitioners
Today's business world has been rocked by seismic geopolitical and economical shifts that include Brexit, inflation and the unseating of traditional political powers. How can leaders keep up with this
Employee Relations is a guide to the fundamental principles and practice of employee relations in the workplace. Using a combination of practical tools, assessments, scenarios and case studies from be
Reward Management is a practical guide to understanding and implementing effective reward strategies. It offers a complete overview of the field and how to align reward management approaches with the
The Agile Leader exposes how leaders can safely guide their teams to organizational stability and prosperity through agile leadership and building an agile culture. With the rise of political unrest,
Competitive bidding for work is a long-established aspect of business within the professional services and consulting sector. Firms dedicate huge resources of manpower and time into the production of
Exposing current work environments and practices, Too Fast to Think argues that these two elements are detrimental to and block creativity from flourishing. Employees are too busy, too overloaded with
"One of the biggest challenges facing organizations today is the ability to deliver the necessary change to sustain competitive advantage and adapt to economic and market environments. However, the ga
For projects to make an impact and add lasting value, the project manager has to be able to strategize, motivate, network, calculate risk and collaborate effectively with different stakeholders. Proj
Looking at responsible fashion retailing and cost-effective supply chain management,Fashion Logistics examines the early growth and changes in the fashion industry, leading up to the drivers of change
A practical guide to preparing for, conducting, and evaluating the success of media interviews, this book is based on communications expert Robert Taylor's eight-step methodology for polished and conf
"For projects to make an impact and add lasting value, the project manager has to be able to strategize, motivate, network, calculate risk and collaborate effectively with different stakeholders. Proj
Tailored to the needs of practitioners, Employee Relations offers a complete overview of the field strongly aligned to the organizational and HR strategy and objectives. Using a combination of practic
The car -- once a dream purchase and a key status symbol -- has faced extensive challenges. Urbanization, pollution and scarce oil supplies raise concerns about the sustainability of an ever-increasin
"Every business leader faces innumerable challenges every working day, each one taking their toll on precious energy levels and the ability to respond and react positively in a commercial environment.
Statistics is concerned with extracting the best possible information from data in order to aid decision making, and it is often applied to sales forecasting, quality control and marketing research.
Negotiation for Purchasing Professionals provides purchasers and their team with the tools and tactics needed for a detailed, planned approach to negotiation. The book is written around the Red Sheet
Reuvid, an economist, brings together managers, risk analysts, and other business specialists from across the globe to show directors and senior managers how to manage business risk. The 24 chapters (
The coaching market is still growing, and as it matures clients are becoming demanding buyers of coaching services. The need for coaching to demonstrate credibility and competence is increasing. This
People are constantly being affected by the fluctuations in the global economy and by financial uncertainty - with major impacts on their savings, portfolios and pensions. Some might see recessions as
Intended for professionals and students wishing to acquire the main concepts and skills in international business that they might learn in an MBA program, this volume covers twelve fundamental discipl
The BMAT is a subject-specific admissions test taken by applicants to medicine, veterinary science and related courses at Cambridge, Oxford, Imperial College, UCL and Royal Veterinary College. This ti
Bryon, a specialist in psychometrics and training solutions who has written other workbooks and guides to psychometric tests, provides a companion workbook to How To Pass Numeracy Tests that contains
This guide overviews all of the activities involved in managing staff and maintaining high performance. The book starts by looking at big-picture considerations, such as leadership qualities and motiv
Emotionomics draws on insights gathered through facial coding, the best viable means of measuring and managing the emotional response of customers and employees, to help you leverage emotions for bus
Effective Customer Care is an essential guide to creating excellent customer service that will not only satisfy your customers and prompt orders, but also cement customer relationships and develop loy
"Effective customer care can win, hold and develop customers. This book identifies a major opportunity and is an excellent catalyst to make it happen." Business ExecutiveEffective Customer Care is an
Develop Your PR Skills is a simple, straightforward guide to maximizing company potential through effective PR. New entrepreneurs will gain a quick understanding of PR concepts and principles and how
Motivate to Win begins with the definition of motivation and goes on to consider its many implications for improving one's business and personal life. Including sections on confidence, goal-set
Strategic reward is the process of deciding what route to take in developing appropriate compensation arrangements and dealing with the issues that arise in making those decisions. Armstrong and Brow
The 11th edition of this human resources management handbook has been updated with full color content, new learning features and a companion website that provides student and teacher resources, additi
Neuro-Linguistic Programming provides a powerful decoding mechanism for the way people speak, write and behave. Its purpose is to remove blockages and enable results-oriented change through better in
Smilansky is an award-winning experiential marketing consultant, and she explains the fundamentals of her craft in this guide for marketing, advertising and media professionals who need to maintain st
Written for executives who want to become true business leaders, this guide discusses the styles, functions and strategies of leadership and how these principles differ from mere management. Adair is
Bosshart (managing director, the Gottlieb-Duttweiler Institute, Switzerland) warns that consumer and market trends driving price discounting suggest that we live an "The Age of Cheap" and that such an
Faced with crowded markets, flat growth and growing consumer cynicism, brand marketers are looking for ways to deepen the emotional connection between their brands and customers. This book uses interv
Established market researchers offer a complete, step-by-step guide to basic principles and techniques Market research is vital for businesses, both large and small. It provides the information need
