Risk management maturity measures how effectively an organization can identify and tackle the risks it faces. Without measuring or tracking this maturity, board members/leaders do not have the c
Written by experts in the field with a wealth of academic and practical experience, Studying Human Resource Management is essential reading for all those studying the CIPD Level 5 Intermediate qualifi
Now in its tenth edition, Accounting for Non Accountants provides the perfect introduction to the basics of accounting and finance. Designed for non-specialists with little or no background in account
Behavioral strategy is a process of decision making that incorporates psychology and sociology. Based on this concept, the authors link models to the characteristics of human behavior to show how mana
In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive
Being a truly innovative company is more than dreaming up new products and services; it requires a complete change to a company's organizational culture, where innovation is embodied into everything t
The concept of Alan Watkins’ new book 4D Leadership is built around the concept of “vertical development”: when leaders expand their capabilities to see further, understand more, think better, and bec
With a truly global perspective, this book merges business content with economics, making it an ideal introduction to economics for MBA students. It explains key concepts and provides the tools needed
Over the past four decades, a series of groundbreaking PR campaigns have helped to shape popular culture and influence public opinion.Campaigns that Shook the World provides the inside story on these
Organizations are constantly under pressure to deliver growth. Hard-hitting management may deliver short-term results but in the longer term, key people burn out or leave, and business performance fal
Now in its tenth edition, Accounting for Non Accountants provides the perfect introduction to the basics of accounting and finance. Designed for non-specialists with little or no background in account
The world of coaching is competitive. Organizations want coaches who deliver results. Many coaching tools and techniques are now fairly well established -- but how do they actually work? The coach who
The world of logistics is constantly evolving, so this new edition represents the current trends, best practice and latest thinking in global logistics. It serves as a forum allowing the contributors,
Performance Management is a guide to the fundamental principles of training, learning, and development. Tailored to the needs of HR practitioners, it offers a complete overview of the field strongly a
This book explores common attributes good leaders have and ways to make them more common in organizations by encouraging leaders to think differently. It outlines a framework that focuses on creating
Having effective rewards structures in place is key to attracting and retaining top talent, as well as staying competitive. Tailored to the needs of practitioners, Reward Management is a practical gu
Organizations are most effective when the teams accountable for the organization's success are performing to the best of their abilities. When the relationships within the team work well and all membe
Organizations are most effective when the teams accountable for the organization's success are performing to the best of their abilities. When the relationships within the team work well and all membe
Great Days at Work enables professionals to become more enthusiastic at work, feel more positive and work more effectively with others. Drawing on the latest insights from positive psychology, it outl
Basing his book on scientific research into how people learn and taking into account the realities of working in modern organizations, Robin Hoyle proposes a rigorous approach to workplace training. W
Van den Bergh, who is associated with a research agency, and Behrer, who works for a media corporation, explain five attributes of successful brands that reach Generation Y: coolness, realness, unique
Although marketing is a well-used and pervasive discipline, there are several issues that often go unaddressed or are unrealized by those in the profession. Written by marketing specialist David Hood
Social media has changed the landscape of communication, and many consumers are facing an information overload. In the digital world, less really is more.On Message is a valuable take on communication
As concern for the environment rises, corporations must take more account of the external costs of the movement of their products that impact climate change, air pollution, noise, vibration and accide
Tovey, a consultant, writer, and speaker in the UK who helps clients implement the principled selling approach, outlines this approach, which salespeople can use to build a more profitable business in
When managed well, intellectual property (IP) puts enterprises in a position to lock in an advantage and command a premium. In Europe, the process of commercializing IP remains fraught with difficulti
This revolutionary new book harnesses the essence of human survival – the ability to adapt – to help people succeed in business and all other aspects of life.Through natural selection, humans have ada
Now in its 42nd edition, British Qualifications is the definitive one-volume guide to every qualification on offer in the United Kingdom. With full details of all institutions and organizations involv
In personal interviews with 50 different leaders Kevin Murray probes how they listen, how they respond, how they have learned to be more focused on relationships, inside and outside their organization
Best Practice in Performance Coaching is both an introduction for anyone thinking of becoming or hiring a coach -- private or corporate -- and a reference guide for experienced coaches. A practical gu
Employers want to fill their top management posts with candidates of the highest caliber. Any mistake in their recruitment process can mean wasteful costs in both time and money. Consequently, rec
From bargaining for a lower price to asking for vacation time, negotiating is a skill essential for improved business performance and better business relationships. In this new edition, David Oliver l
The recruitment process for jobs in the United Kingdom's (UK) Civil Service is tough. Competition is fierce and candidates must first pass qualifying tests.How to Pass the Civil Service Qualifying Tes
Psychometric tests are used by the majority of medium- to large-sized organizations to assess the abilities of clerical, technical, graduate and executive job candidates. There is also an increasing t
Social Business is a visionary new dimension for capitalism, developed by Muhammad Yunus, the practical genius who pioneered microcredit and, with his Grameen Bank, won the 2006 Nobel Peace Prize. By
Test Your IQ contains IQ test questions written and compiled by IQ-test experts, complete with a guide to assessing individual performance. Working through the questions can help anyone develop power
This guide details how to win contracts for projects of any size, as well as research awards and government funding, through competitive bids or tenders. Lewis discusses public-sector procurement, con
Scase combines a discussion of macroeconomic trends and their impact on corporate strategy with a study of how those trends will affect individual lifestyles in order to address issues including the
In this guide for small business owners, PR professional and journalist Russell Lawson outlines each stage of a successful public relations campaign. Using jargon-free language, he explains how to use
As line managers take on increasing responsibility for such personnel matters as recruitment, discipline, pay and training, Michael Armstrong takes on a topical issue in his new book, which focuses on
