The past two decades have seen exciting changes with developing countries emerging as exporters of services. Technological developments now make it easier to trade services across borders. But other a
'Gender and Governance in Rural Services' provides policy-relevant knowledge on strategies to improve agricultural and rural service delivery with a focus on providing more equitable access to these s
Services and services trade matter for development in a least developed country like Zambia. Services include finance, communications, transport, distribution, health, education and tourism. Services
Access to basic services plays an important role in both individual well-being and a country's economic development. For this reason, general availability of these services to citizens—regardless of i
International trade in services is affected by a variety of domestic regulations, ranging from qualification and licensing requirements in professional services to pro-competitive telecommunications r
Building a capable public service is fundamental to postconflict state building. Yet in postconflict settings, short-term demands typically outweigh this long-term objective. To ensure peace and stabi
Ethiopia’s model for delivering basic services appears to be succeeding and to confirm that services improve when service providers are more accountable to citizens. As discussed in the World Developm
This Toolkit provides a framework, guidelines, and practical tools for conducting an analysis and diagnostics of trade competitiveness of the services sector. The methods of analysis are fully customi
The services sector is key to economic growth, competitiveness, and poverty alleviation. Comprising more than two-thirds of the world economy, services are now commonly traded across borders, helped b
Rapid advances in information technology (IT) and the resulting global connectivity are fueling dynamic growth in the services sector. Demand for IT and IT-enabled services (ITES) is estimated to repr
Data is an important ingredient in any successful education system. Building and sustaining a data system are challenging tasks. Many countries around the world have spent significant resources but st
Bringing together a large set of data and building on two years of consultations in Vietnam with Government counterparts, research organizations, state-owned enterprises, private sector and Vietnam in
This report presents the findings of an operations research study conducted to assess the implementation of the Government of Bangladesh’s National Nutrition Services Program (NNS) and to identify the
The World Bank Group A to Z provides the most concise and essential information about the mission, policies, procedures, products, and services of the new World Bank Group. With more than 280 entries
Building and operating successful public institutions is a perennial and long-term challenge for governments, which is compounded by the volatile conditions found in fragile settings. Yet some governm
Since the Rose Revolution at the end of 2003, Georgia has had singular success in fighting corruption in a variety of public services. This book is an attempt to chronicle these efforts and to distil
Since the private health sector is an important, and often dominant, provider of health services in Sub-Saharan Africa, it is the job of governments as the stewards of the health system to engage with
Small scale producers in developing countries lack easy access to efficient logistics services. They are faced with long distances from both domestic and international markets. Unless they consolida
The Market for Remittance Services in the Czech Republic is part of the World Bank Studies series. These papers are published to communicate the results of the Bank's ongoing research and to stimulat
Urbanization and growing wealth in developing countries portend a large increase of demand for modern energy services in residential, commercial and public-service buildings in the coming decades. Pu
Services negotiations are an integral element in designing and implementing programs to liberalize and deregulate trade unilaterally, bilaterally, and multilaterally in both developing and advanced e
This book fills a large gap in the literature on trade in services. It focuses on the dynamics of trade and investment liberalization in a sector of considerable technical and regulatory complexity—fi
Telecommunications sector policy-makers and regulators have a wide range of instruments available to them that can be used to increase access to telecommunications services in rural and low-income are
Social guarantees are defined as sets of policy mechanisms that determine citizens’ entitlements related to basic services and ensure their fulfillment on the part of the state. The social guarantee c
People with disabilities in Sierra Leone are disadvantaged in regards to their access to social services and the economic opportunities available to them. Oftentimes, they are marginalized and their
How many people are using banking services in poor countries? What financial services are used? And how could access to banking services be expanded to include more people? 'Banking the Poor' explores
Accurate weather and climate services can help mitigate weather disasters, support the productivity of smallholding and commercial agriculture, conserve energy, and promote safe transportation. This s
Despite the presence of effective interventions, many developing countries are not on track to achieve the Millennium Development Goals for health due to the inadequate delivery of health services to
Small states face special hurdles in achieving development gains. These states spend significantly more of their GDP on producing public goods and services, and they face higher connectivity costs tha
'Building Science, Technology, and Innovation Capacity in Rwanda' presents the methodology, policy conclusions, and detailed action plans that emerged from a World Bank science, technology, and innova
Access to financial services varies sharply around the world. In many developing countries less than half the population has an account with a financial institution, and in most of Africa less than on
In response to a clear need by low-income people to gain access to the full range of financial services including savings, a growing number of microfinance NGOs are seeking guidelines to transform fro
The 'Consulting Services Manual 2006' explains World Bank Policy Guidelines for the Employment and Use of Consultants by Bank Borrowers, and describes the correct use of the World Bank Standard Reques
Access for All: Building Inclusive Financial Systems outlines the "new" vision of microfinance, laying out in plain language what CGAP and others in the development field have learned over the past 10
This volume, presented by the World Bank, intends to help governments in developing countries improve their drinking water and sanitation services to households and businesses through private firms. I
Health ministries around the world face a new challenge: to assess the risks and respond to the opportunities of the increasing openness in health services under the World Trade Organization's (WTO) G
This report from the World Bank describes practical, evidence-based strategies aimed at empowering the poor to get the health services they need. It contains 11 case studies that identify the chief be
This report assesses the relevance and effectiveness of ten years of support from World Bank organizations for public sector capacity building by examining conditions in Benin, Ethiopia, Ghana, Malawi
'Building Competitive Firms: Incentives and Capabilities' explains how firms become competitive in language suitable for both technical and non-technical readers. A simple analytical framework integra
A growing body of research suggests that the quantity and quality of structural inputs of education and healthcare services such as infrastructure, classroom and medical supplies, and even teacher and
