This book explores the aspirational principles and actual practices concerning lawyers’ pro bono service. It begins from the premise that both the profession and the public have much to gain from red
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new
Renowned travel authority and NBC Today show travel editor Peter Greenberg shares his insider secrets. Americans now travel more than ever before. Yet as our traveling has increased, the service we
All foods are good. That is the message of this commonsense book that helps parents speak to their kids about food and nutrition. It is a message that is long overdue, especially when you consider th
Ortiz served in the US Foreign Service under six presidents, in postings from the Middle East and Ethiopia to Latin America and that diplomatic capital Washington, DC. His memoir reflects on the hazar
This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000
Practical strategies for better customer service based on the principlesof servant-leadershipIndividuals in the workforce and the clients they serve are the fundamental building blocks of every compan
Managing Change and Innovation in Public Service Organizations provides future and current public managers with the understanding and skills required to manage change and innovation. This groundbreak
Soon after its launch, Ant succeeded in taking the Java world by storm, becoming the most widely used tool for building applications in Java environments. Like most popular technologies, Ant quickly w
Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus of theory and practice in public administration. Written with the
Intended for experienced Java developers, this guide introduces the Spring lightweight framework for building Java applications, and offers advice on aspect-oriented programming, accessing data, manag
Cultural travel and migrancy examines how people in West Java use modern media such as radio, television, and cassettes to give expression to their thoughts and feelings about problems of contemporary
Intended for experienced Java programmers, this reference describes the tools and environments that support development using AspectJ, the different constructs that the AspectJ language adds to Java,
* Provides a broad overview of modeling approaches and solution methodologies for addressing inventory problems, particularly the management of high cost, low demand rate service parts found in multi-
A successful entrepreneur and co-founder of Zingerman's Deli shares the secrets of effective and efficient customer service, explaining how to develop a loyal customer base and sharing his time-tested
Public service reform, or public sector reform, has been a hot topic among political scientists in recent years as most existing government structures are inadequate to cope with the ever-changing env
Public service reform, or public sector reform, has been a hot topic among political scientists in recent years as most existing government structures are inadequate to cope with the ever-changing env
As a fully documented study of a Second World War Secret Intelligence Service (SIS) operative, Our Man in Yugoslavia is absolutely unique. Its subject is Owen Reed, an army officer recruited into SIS
Can a legion" of demons convey a message? As Michael Willett Newheart asserts, a study of the Gerasene (Mark5:1-20) and the demons Jesus cast from him can indeed carry an important message of
All IP in 3G CDMA Networks covers all the key aspects of UMTS and its implementation from both the engineering designer and the operator and service providers' point of view. It addresses the essentia
Building the E-Service Society is a state-of-the-art book which deals with innovative trends in communication systems, information processing, and security and trust in electronic commerce, electroni
Sams has assembled a team of experts in web services to provide you with a detailed reference guide on XML, SOAP, USDL and UDDI. Building Web Services with Java is in its second edition and it include
This book provides the first overview of the service technologies available to telecoms operators working in a post-convergence world. Previous books have focused either on computer networks or on tel
This book suggests how teachers and community partners can use service-learning in ways that can systematically enhance student academic outcomes and their civic education and lead to their informed a
The U.S. Forest Service celebrates its centennial in 2005. With a new preface by the author, this edition of Harold K. Steen’s classic history (originally published in 1976) provides a broad perspecti
The U.S. Forest Service celebrates its centennial in 2005. With a new preface by the author, this new edition of Harold K. Steen's classic history (originally published in 1976) provides a broad persp
This guide for pre-service teachers provides the means for documenting professional growth and development. Takona (educational technology and media, LeMoyne-Owen College) and Wilburn (early childhood
The JFC Swing Tutorial is back, fully revised and updated to include the latest revisions to the JFC Swing API and the Java? 2 platform. In this book, authors and Java experts Kathy Walrath, Mary Camp
Service Learning in the Disciplines Series[AAHE logo]These practical guides in this set combine the "how-to" information and the rigorous intellectual framework sought by teachers. E
Imagine a safer and more efficient fireground without the expense of the latest equipment or technical training. Crew Resource Management for the Fire Service aims to reduce injuries and fatalities on
Author Jerry Crews has more than 25 years of military service and travels across the country counseling members of the armed forces about to enter the civilian work force. Crews makes this transition
This book candidly provides assistant professors and graduate students contemplating a career in academia with practical information that will facilitate their meeting collegiality and service expecta
The Multimedia Messaging Service (MMS) is regarded as the best-of-the breed of proven messaging technologies, surpassing SMS and electronic mail to offer a truly multimedia experience to mobile users.
What should the church look like today?What should be the focus of its message?How should I present that message?We live in as pivotal and defining an age as the Great Depression or the Sixties--a pe
In 1904, the Canadian Bank of Commerce transferred teller Robert W. Service to the Yukon Territory. Soon, he was famous as the poet who chronicled the Klondike gold rush and the savage beauty of the
A Passion for Wildlife chronicles the history of the Canadian Wildlife Service and the evolution of Canadian wildlife policy over its first half century. It presents the exploits and accomplishments o
