Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be
Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be
With this book, Tim Budd looks at data structures by providing a solid foundation on the abstract data type (ADT), and uses the graphical elements found in Java when possible. The beginning chapters
Aimed at the traditional CS1 course, Java Programming emphasizesobject-oriented design, problem-solving, and good programming style,without overwhelming students with extraneous information.
This book is a concise and modern treatment of introductory database topics that enlists Java and the Internet to present core DBMS theory from an applications perspective. It incorporates programming
This book represents the 18th of AAHE’s series on service-learning in the disciplines and focuses on service-learning strategies and models in biology. Although, there are obvious applications for ser
This book represents the 14th in the Service-Learning in the Disciplines Series and concentrates on how service-learning can be successfully incorporated in engineering programs, a discipline to which
Provides an overview of the developments in the use of robots in the service industry worldwide. Individual chapters present both robots that have already been realized as well as prototypes that per
The question that animates volume, 16th in the Service-Learning in the Disciplines Series, is: Why connect service-learning to history courses? The contributors answer that question in different ways
This volume, seventh in the Service-Learning in the Disciplines Series, explores the important lessons women’s history and women’s studies hold for the broader service-learning community and the criti
Fundamentals of OOP and Data Structures in Java is a text for an introductory course on classical data structures. Part One of the book presents the basic principles of Object-Oriented Programming (OOP) and Graphical User Interface (GUI) programming with Java as the example language. Part Two introduces each of the major data structures with supporting, GUI-based laboratory programs designed to reinforce the basic concepts and principles of the text. These laboratories allow the reader to explore and experiment with the properties of each data structure. All source code for the laboratories is available on the web. By integrating the principles of OOP and GUI programming, this book takes the unique path of presenting the fundamental issues of data structures within the context of paradigms that are essential to today's professional software developer. The authors assume the reader has only an elementary understanding of Java and no experience with OOP.
A book/CD-ROM tutorial and reference providing an introduction to naming and directory technologies and an overview of the Java Naming and Directory Interface (JNDI). The tutorial progresses from basi
Eighth in AAHE’s Service-Learning in the Disciplines Series, this volume shows how service-learning is not only a strategy for preparing community-responsive and competent health physicians, but also
Sure, Java is the sexy new programming language that many people are now learning first, but staid, old (25 years) C, says Mnlder, is more efficient and appropriate when working with certain run-time
The Message Passing Interface (MPI) specification is widely used for solving significant scientific and engineering problems on parallel computers. There exist more than a dozen implementations on co
An outgrowth of a set of Web pages Lea started in 1995 to document and clarify his own early efforts with the concurrency features of the computer language, now updated to incorporate the Java 2 platf
Administrators and their Service is a historical study of the Sarawak Administrative Service. It traces its evolution from the 1840s soon after the founding of the Brooke Raj, with its heavy reliance
Ninth in the Service-Learning in the Disciplines Series, this book discusses the pervasive use of service-learning in environmental studies programs and explains why it often is a required part of the
Tenth in the Service-Learning in the Disciplines Series, this book shows how both peace studies and service-learning have been developing new ideas of how social learning takes place as a community pr
The editors and authors of this book, seventh in the Service-Learning in the Disciplines Series, bring their own sociological wisdom and imagination to demonstrate how service-learning can effectively
Eleventh in AAHE and Campus Compact’s series on service-learning in the disciplines, this book focuses on incorporating service-learning in communication, one of the fastest growing disciplines in hig
Two classics about patriotism and self-reliance. The Man Without a Country was created i??for the single purpose of teaching young Americans what it is to have a country.i?? A Message to Garcia immort
Art as a Hidden Message offers a blueprint for the future of art, and shows how art can be a powerful influence for meaningful existence and positive attitudes in society. With insightful commentary o
In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. This wise and inspiring book by Leonard Berry, our leading service e
Moffitt provides the strategies, decision-making approaches, and the message composition techniques needed to conduct successful public communication campaigns. The book is a practical guide to the st
"A frank, thorough history and review of service-learning.... Service-Learning is a critical piece of the large service-learning movement. It is an ideal guide for new service-learning professionals,
Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor service can lose it. This concise guide examines every important s
"No one who anticipates developing a full-service school should proceed without first studying this manual."--Joy G. Dryfoos, author of Full-Service SchoolsThis how-to companion to Joy Dryfoos' Full-S
This book teaches two important topics in contemporary software development: object-oriented programming and Java. The book uses a different approach from most of the available literature. It begins w
In Service and Servitude explores the relationship between contemporary domestic service and the pursuit of the "good life" in an era of global economic transformation. The author offers an
This volume, sixth in the Service-Learning in the Disciplines Series, reflects the growing interest among psychology educators in service-learning from the perspectives of research, practice, and teac
Based on 20 popular children's books, these service learning projects will help you integrate service learning with your literature curriculum while teaching students new concepts and building valuabl
Successful service-learning programs offer college students valuable hands-on learning experiences as they partner with their communities in cooperative service efforts. In this inspiring collection o
Java is a new object-oriented programming language that was developed by SunMicrosystems for programming the Internet and intelligent appliances. In a very short time it hasbecome one of the most wide
This introduction to Java programming features a business focus. It discusses what it means to be object oriented, how to structure classes, and how to write methods using Java's structured programmin
Intended for both novice and experienced Java programmers, this is volume 2 of the two volumes that comprise this reference in its second edition. (The publisher reports that volume 1 will be availabl
The last two decades have seen the development of a number of models that have proven particularly important in advancing understanding of message-production processes. Now it appears that a "second g
Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to a
