Don't take it for granted that customer service jobs are always easy to get. The best jobs in any field are always the object of intense competition! This book will show how to enter, advance in, or e
This manual provides all that you need to get your courier service business up and running by providing you with an easy step-by-step approach. Start making income within days of purchasing this manua
Service orientation is emerging nowadays at multiple organizational levels in enterprise business, and it leverages technology in response to the growing need for greater business integration, flexibi
People have dreamed of machines, which would free them from unpleasant, dull, dirty and dangerous tasks and work for them as servants, for centuries if not millennia. Service robots seem to finally le
"Building on a feminist conception of individual autonomy, explores the obligation of the state to foster autonomy in its citizens, particularly the most vulnerable, through social service delivery. D
We know guilt, if at all, by the message of badness that it seems to communicate to us. LeRoy Aden notes that our tendency is to silence the message, when in fact we need to listen to our guilt feelin
Customer service is of particular importance in the technology industry; customers rely on technical support services when they have a problem with a piece of hardware, software, or a consumer device.
"The Modernization and Associated Restructuring (MAR) of the National Weather Service (NWS) was a large and complex re-engineering of a federal agency. The process lasted a decade and cost an estimate
In Pro JavaFX 2: A Definitive Guide to Rich Clients with Java Technology, Jim Weaver, Wool Gao, Stephen Chin, Dean Iverson, and Johan Vos show you how you can use the JavaFX platform to create rich-cl
Based on field trials with over 2,000 students and 215 educators, this one-of-a-kind resource presents all the background knowledge and skills needed to effectively use service learning in preK and pr
Spring 3.0是Spring在積蓄了3年之久後，隆重推出的一個重大升級版本，進一步加強了Spring作為Java領域第一開源平臺的翹楚地位。 Spring 3.0引入了眾多Java開發者翹首以盼的新功能和新特性，如OXM、校驗及格式化框架、REST風格的Web編程模型等。這些新功能實用性強、易用性高，可大幅降低Java應用，特別是Java Web應用開發的難度，同時有效提升應用開發的優
The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disinte
In The Aesthetics of Service in Early Modern England, Elizabeth Rivlin explores the ways in which servant-master relationships reshaped literature. The early modern servant is enjoined to obey his or
Electrical and computer engineers, and researchers in business and communications survey how information and communication technologies are being applied in a range of service industries. Among the ar
Intended for both graduate students and government administrators, this collection explores the nature and potential of Web 2.0 in public service, describes the current state of social media in public
Skills for Human Service Practice: Working with Individuals, Groups and Communities, 2e covers all the skills and theoretical frameworks that beginning practitioners and students in Human Services nee
This book is about the role labor unions can and should play in the modern service sector. Doellgast (employment relations and organization behavior, London School of Economics) draws on her research
Service provisioning in ad hoc networks is challenging given the difficulties of communicating over a wireless channel and the potential heterogeneity and mobility of the devices that form the network
MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept and principles of treating customers as guests and creating a ”WO
Functions of service-oriented software generally operate at a business level, a level abstract enough that information technology has rarely seemed appropriate. Over the past decade or so, however, su
If your translation of choice is the New International Version (NIV), and if you appreciate The Message for the freshness and insight it brings to your reading of the Bible, then you'll love the NIV a
This book fills an important niche in the market providing practical expert advice on service user (patients, carers and the public) involvement in nursing and healthcare research. An invaluable gui
Scholars of journalism, communications, information, science, media, and related disciplines explore the loosely defined area of Internet public service broadcasting, focusing on how organizations tha
Building the E-Service Society is a state-of-the-art book which deals with innovative trends in communication systems, information processing, and security and trust in electronic commerce, electronic
In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda fo
In this book, a critical analysis is made on service life models related to reinforcement corrosion. The contributors are on the frontier of knowledge in the field of durability of reinforced concrete
Start & Run a Computer Repair Service is ideal for entrepreneurs interested in opening and operating a computer repair shop and/or mobile on-site repair business. Professionals with a background i
THE SECRET SERVICE. An elite team of men who share a single mission: to protect the president of the United States. On November 22, 1963, these men failed—and a country would never be the same. Now, f
This book constitutes the refereed proceedings of the 18th European MPI Users' Group Meeting on Recent Advances in the Message Passing Interface, EuroMPI 2011, held in Santorini, Greece, in September
A Rediscovered History That Will Become Essential Reading for Civil War Studies The Artillery Service in the War of the Rebellion, 1861–65, is a comprehensive overview and analysis of the U
How Geographic Redundancy Can Improve Service Availability and Reliability of Computer-Based SystemsEnterprises make significant investments in geographically redundant systems to mitigate the very un
An all new, updated edition of the book that’s been helping to knock customers’ socks off for 20 years. Who would’ve thought that a practical, fun, easy-to-read customer service book would capture t
