This concise tutorial on Windows Telephony makes TAPI more accessible by revealing its underlying architecture and rationale and by relating its functions and features to specific tasks developers see
Master the new computational tools to get the most out of your information system. This practical guide, the first to clearly outline the situation for the benefit of engineers and scientists, pro
The questions, discussion topics, book descriptions, and author biography are designed to enhance your group's reading and discussion of Dorothy Dunnett's six bestselling novels in the Lymond Chronicl
A Jossey-Bass and Apple PublicationSix remarkable stories about the introduction of computers to the classroom and the profound effect it had on students' lives. Informative and entertaining, this boo
In response to the many inquiries he has received about the Sufi tradition from people from all walks of life, leading Sufi expert Idries Shah presents a clarifying series of questions and answers th
This text introduces statistical language processing techniques—word tagging, parsing with probabilistic context free grammars, grammar induction, syntactic disambiguation, semantic word classe
Complexity is the core issue of organizational concern for the age we have entered, not just for the year 2000 but for the new century we are about to enter. The purpose of this book is showing, both
In their headlong rush to transform themselves to meet the challenges of global competition, companies have invested millions in new technologies and grand reengineering schemes. In all too many cases
The four studies in this book center on the Western obsession with the nature of personal identity. Focusing on the twelfth and thirteenth centuries, but with an eye toward antiquity and the present,
This book brings together the most important contributions to its development to date, focusing in particular on how advances in type systems and semantic models can contribute to new language designs
What color were dinosaurs? Why did dinosaurs disappear from the earth? How small was the smallest dinosaur? What's a micropachycephalosaurus? Now you can uncover answers to these and othe
If all members of a team share the same values, then that team is geared for success in accomplishing its goals. Value Cards can make that happen! Requiring heavy interaction, this workshop helps team
At the heart of medical history is a deep enigma.The true structure and workings ofthe human body are, we casually assume, everywhere the same, a universal reality. But then we lookinto the past, and
This book, by East-West marketing consultant Chin-ning Chu, is must reading for any Westerner in business, government, or academia who negotiates in the Orient or wants to. It is the first to reveal
Recent progress in VLSI provides massive parallelism but general purpose parallel computers remain elusive due to limited communications performance. This book proposes a new high level approach to pr
WHO IS KATE BLACKWELL?She is the symbol of success, the beautiful woman who parlayed her inheritance into an international conglomerate. Winner of a unique position among the wealthy and world-renowne
Rise to the top and stay there without becoming a B@#% In this groundbreaking book, top executive coach and bestselling author Jean Hollands focuses on a dangerous obstacle that continues to thwart ma
The examples in the book are drawn from real life, and show you how to effectively use Java components to develop enterprise-level database applications step by step. --David A. Rosenberg Vice Preside
The dozens of new games, exercises, and activities in More Games Teams Play will help team leaders and facilitators develop the communication, cohesiveness, and group dynamics necessary for a high per
The ideas in Processing have been tested in classrooms, workshops, and arts institutions, including UCLA, Carnegie Mellon, New York University, and Harvard University. Tutorial units make up the bulk
溝通不是說服,而是建立共同願景!TCA溝通四步驟──一套簡易且有效的部屬指導策略,幫助聚焦對話、解決組織績效問題。▌Target 目標/期待第一步,設定清楚的目標與期待,在對話開始時幫助雙方快速對焦;避免對話過程時,有意無意失焦。目標可分為兩個層面:「結果目標」與「行為期待」,透過具體明確的目標,聆聽部屬動機與目的,並善用提問技巧,釐清且引導達成雙方共識,引領部屬察覺自身行為與期待的落差,促進自我提升。▌Clarification 搜集資訊/釐清問題開啟雙向溝通的關鍵步驟!掌握三大溝通技巧——觀察、傾聽與提問,協助部屬看見問題、分析問題、解決問題與預防再犯。本階段第一要素是做好情緒管理,才能讓資訊透明、問題浮現!須激發部屬的參與動機、提升解決問題的能力,促使部屬對任務產生當責的心態!▌Agreement 解決方案/共識承諾TCA溝通四步驟最關鍵的階段!針對Clarification釐清的資訊與問題,進行問題分析、提出解決方案,接著安排人力分工與資源調度,最後產出Who do what by when的結論,做為後續落實的行動計畫與檢核依據。當部屬透過主管的引導,自行找出解決方案時,可協助部屬發展能力,強化其參與度與承諾度,進一步提升部屬的自尊與自信。▌Action 行動展開/進度掌控本階段的關鍵任務為——培養人才!依據Agreement的結論實際執行、檢驗進度,確認執行方向是否對焦到第一步驟的Target,以確保行動的方向與目標一致!主管不只得督促部屬完成任務,更須觀察部屬展開行動的過程,進而評估表現,適時提供資源、移除障礙,即時給予回饋督導。幫助部屬在行動中學習和成長,將其養成獨當一面的人才!愈是科技的時代,愈需要人的溫度,主管必須從人才發展的角度,從「人」的面向切入,適時給予支持與鼓勵,從行動中看見部屬優勢、察覺部屬盲點、陪伴部屬成長!本書特色各章皆以案例作為輔助,清楚闡述職場溝通內涵,讓讀者易懂易學,並於閱讀本書之後,能有效落實相關溝通技巧。各界好評隨著書中的引導,閱讀者彷彿參加了一場場的溝通工作坊,感受相當深刻,實在是一本新手主管必讀、資深主管不可或缺的參考書籍。──Moxa Group Project Lead Learning & Development Dept. Human Resources Corpor