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Service Virtualization

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出版日:1999/05/30 作者:Kathleen Maa Weigert (EDT); Robin Jeffrey Crews (EDT)  出版社:Stylus Pub Llc  裝訂:平裝
Tenth in the Service-Learning in the Disciplines Series, this book shows how both peace studies and service-learning have been developing new ideas of how social learning takes place as a community pr
優惠價: 1 2579
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Cultivating The Sociological Imagination ─ Concepts And Models For Service-learning In Sociology
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出版日:1999/05/30 作者:James Ostrow (EDT); Garry Hesser (EDT); Sandra Enos (EDT)  出版社:Stylus Pub Llc  裝訂:平裝
The editors and authors of this book, seventh in the Service-Learning in the Disciplines Series, bring their own sociological wisdom and imagination to demonstrate how service-learning can effectively
優惠價: 1 2397
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Discovering the Soul of Service ─ The Nine Drivers of Sustainable Business Success
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出版日:1999/02/01 作者:Leonard L. Berry  出版社:Simon & Schuster  裝訂:精裝
In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. This wise and inspiring book by Leonard Berry, our leading service e
優惠價: 79 901
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Service-Learning: A Movement'S Pioneers Reflect On Its Origins, Practice, And Future
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出版日:1999/01/15 作者:Stanton  出版社:John Wiley & Sons Inc  裝訂:平裝
"A frank, thorough history and review of service-learning.... Service-Learning is a critical piece of the large service-learning movement. It is an ideal guide for new service-learning professionals,
優惠價: 9 2025
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Customer Service over the Phone: Techniques and Technology for Handling Customers over the Phone
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出版日:1999/01/11 作者:Stephen Coscia  出版社:Cmp Books  裝訂:平裝
Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor service can lose it. This concise guide examines every important s
優惠價: 1 1737
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Helping Paws ─ Service Dogs
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出版日:1998/12/01 作者:Jane Duden  出版社:Perfection Learning  裝訂:平裝
Explains what a service dog does and how it is trained and introduces some Helping Paws dogs and their people.
優惠價: 79 359
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Building A Full-Service School: A Step-By-Step Guide
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出版日:1998/09/11 作者:Calfee  出版社:John Wiley & Sons Inc  裝訂:平裝
"No one who anticipates developing a full-service school should proceed without first studying this manual."--Joy G. Dryfoos, author of Full-Service SchoolsThis how-to companion to Joy Dryfoos' Full-S
優惠價: 9 2160
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In Service and Servitude ─ Foreign Female Domestic Workers and the Malaysian "Modernity" Project
90 折
出版日:1998/06/01 作者:Christine B. N. Chin  出版社:Columbia Univ Pr  裝訂:平裝
In Service and Servitude explores the relationship between contemporary domestic service and the pursuit of the "good life" in an era of global economic transformation. The author offers an
優惠價: 9 2052
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With Service in Mind: Concepts and Models for Service-Learning in Psychology
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出版日:1998/06/01 作者:Robert G. Bringle (EDT); Donna Killian Duffy (EDT)  出版社:Amer Assn for Higher Education  裝訂:平裝
This volume, sixth in the Service-Learning in the Disciplines Series, reflects the growing interest among psychology educators in service-learning from the perspectives of research, practice, and teac
優惠價: 1 1634
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出版日:1998/04/15 作者:Carrie Sorby Duits; Adelle K. Dorman  出版社:Teacher Ideas Pr  裝訂:平裝
Based on 20 popular children's books, these service learning projects will help you integrate service learning with your literature curriculum while teaching students new concepts and building valuabl
優惠價: 1 1920
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Successful Service-Learning Programs: New Models Of Excellence In Higher Education
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出版日:1998/03/15 作者:Zlotkowski  出版社:John Wiley & Sons Inc  裝訂:平裝
Successful service-learning programs offer college students valuable hands-on learning experiences as they partner with their communities in cooperative service efforts. In this inspiring collection o
優惠價: 9 1980
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出版日:1997/11/01 作者:Charles Arn  出版社:Baker Pub Group  裝訂:平裝
Why, when, and how to start a new church service, encourage attendance, evaluate the service, and more. Foreword by Leith Anderson.
優惠價: 1 1000
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The Service Profit Chain ─ How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
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出版日:1997/04/01 作者:James L. Heskett; W. Earl Sasser; Leonard A. Schlesinger  出版社:Free Pr  裝訂:平裝
Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to a
優惠價: 79 976
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出版日:1997/03/31 作者:Linda Adler-Kassner (EDT); Robert Crooks (EDT); Ann Watters (EDT)  出版社:Amer Assn for Higher Education  裝訂:平裝
The first volume in AAHE and Campus Compact’s series on service-learning in the disciplines, the book discusses the microrevolution in college-level Composition through service-learning. The essays in
優惠價: 1 2579
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出版日:1997/02/01 作者:Rahima C. Wade (EDT)  出版社:State Univ of New York Pr  裝訂:平裝
Presents a comprehensive resource for those interested in youth involvement in community service as part of the public school curriculum.
優惠價: 1 2217
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Douglas A-4E/F Skyhawk in Marine Service
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出版日:1996/12/31 作者:Steve Ginter; Steven Albright (CON)  出版社:Specialty Pr Pub & Wholesalers  裝訂:平裝
Douglas A-4 E/F Skyhawks in Marine Service is the companion volume to Naval Fighters Number Fifty-One,Douglas A-4 E/F Skyhawks In Navy Service
優惠價: 1 763
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Service-Learning In Higher Education: Concepts And Practices
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出版日:1996/09/13 作者:Jacoby  出版社:John Wiley & Sons Inc  裝訂:平裝
Jacoby (director, office of Commuter Affairs and Community Service Programs; U. of Maryland, College Park) leads 16 associates in an overview and how-to guide to linking community service with specifi
優惠價: 9 1676
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出版日:1996/03/14 作者:Helle Charlotte Knudsen  出版社:Cambridge Univ Pr  裝訂:精裝
With the international consensus towards community care of the mentally ill, there came a growing need for meaningful evaluation of services. Redressing the lack of guidance this book describes how to do mental health service research. It comprehensively reviews developments in research design, method and measurement at the level of both whole service systems and individual programmes within mental health services. Each of the issues is adeptly illustrated with practical descriptions of comprehensive evaluation projects. The important advances already achieved in knowledge about effective services are highlighted along with descriptions of future work that will further develop our understanding of meeting patient requirements. This volume will appeal to all who are involved in mental health service research as well as those who make use of their results.
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
出版日:1996/01/01 作者:Peter Hernon; Ellen Altman  出版社:Ablex Pub  裝訂:平裝
Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and performance measures. Considerations of service qualit
優惠價: 1 2997
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The Dynamics Of Service: Reflections On The Changing Nature Of Customer/Provider Interactions (Lsi)
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出版日:1995/07/07 作者:Gutek  出版社:John Wiley & Sons Inc  裝訂:精裝
A service revolution is sweeping America. Nearly three-quarters of people in the U.S. labor force work in services, almost half of family income is spent on services, and providing good service is wid
優惠價: 9 2250
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出版日:1995/03/15 作者:Sally James  出版社:Palgrave Macmillan  裝訂:精裝
What is a wife's role in the modern diplomatic service? Does she follow her husband wherever his career and the needs of the service take him, as soldier's wives were once said to follow the drum? Is
優惠價: 1 3750
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A City Year ― On the Streets and in the Neighborhoods With Twelve Young Community Service Volunteers
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出版日:1993/11/01 作者:Suzanne Goldsmith  出版社:Perseus Distribution Services  裝訂:精裝
Two years ago Suzanne Goldsmith, a young Harvard-educated reporter, signed on for her own "season of service" with City Year, the widely praised. Boston-based community service program frequently endo
優惠價: 1 872
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String Trimmer and Blower Service Manual ─ Str-3
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出版日:1993/11/01 作者:Not Available (NA)  出版社:Penton Media  裝訂:平裝
String Trimmer and Blower Service Manaual for more than 35 popular brands and 500 models
優惠價: 1 1573
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Riding Lawn Mower: Service Manual/Rlms-4
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出版日:1993/10/01 作者:Not Available (NA)  出版社:Penton Media  裝訂:平裝
Service and maintenance procedures for riding mowers manufactured prior to 1992.
優惠價: 1 1573
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Great Customer Service on the Telephone
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出版日:1992/11/26 作者:Kristin Anderson  出版社:Lightning Source Inc  裝訂:平裝
Provides the fundamentals and concepts of good telephone service, and discusses how to handle irate customers, take meaningful messages, and screen calls
優惠價: 1 585
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Planning Your Marriage Service
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出版日:1992/09/01 作者:Christopher L. Webber; Margaret Webber  出版社:Abingdon Pr  裝訂:平裝
Help couples make informed decisions and plan for their marriage service with this practical workbook. Includes a worksheet to help clergy and couples with their planning. Includes possible readings f
優惠價: 1 454
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Yard & Garden Tractor: Service Manual
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出版日:1992/09/01 作者:Not Available (NA)  出版社:Penton Media  裝訂:平裝
Service procedures for lawn and garden tractors manufactured through 1990.
優惠價: 1 1798
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Shabbat ─ A Family Service
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出版日:1991/12/01 作者:Judith Z. Abrams; Katherine Janus Kahn (ILT)  出版社:Kar-Ben Pub  裝訂:平裝
A family service for the Jewish Sabbath.
優惠價: 1 315
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Small Ac Generator Service Manual/Cat No. Gsm-3
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出版日:1991/08/01 作者:Not Available (NA)  出版社:Penton Media  裝訂:平裝
Service and maintenance procedures for small generators manufactured before 1990.
優惠價: 1 1798
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Snowthrower: Service Manual
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出版日:1990/12/01 作者:Intertec  出版社:Penton Media  裝訂:平裝
Service and maintenance procedures for snow throwers manufactured prior to 1990.
優惠價: 1 1798
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Yom Kippur: A Family Service
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出版日:1990/06/01 作者:Judith Z. Abrams  出版社:Kar-Ben Pub  裝訂:平裝
A family service for Yom Kippur, the Jewish Day of Atonement.
優惠價: 1 270
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Rosh Hashanah ─ A Family Service
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出版日:1990/06/01 作者:Judith Z. Abrams  出版社:Kar-Ben Pub  裝訂:平裝
A family service for Rosh Hashanah, the Jewish New Year.
優惠價: 1 270
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出版日:1989/09/07 作者:Joseph F. Engelberger  出版社:Mit Pr  裝訂:平裝
Robots can play a major role in the service industries. And it is in that direction that robotics needs to turn, Joseph Engleberger asserts, not toward the routine factory jobs of the past. Engleberge
出版日:1989/09/07 作者:JosephF. Engelberger  出版社:Mit Pr  裝訂:精裝
Robots can play a major role in the service industries. And it is in that direction that robotics needs to turn, Joseph Engleberger asserts, not toward the routine factory jobs of the past. Engleberge
Managing the Service Economy: Prospects and Problems
90 折
出版日:1989/02/24 作者:Robert P. Inman  出版社:Cambridge Univ Pr  裝訂:平裝
These essays discuss the service sector, an often neglected area of economic study. The contributors agree that services are replacing manufacturing as the employment base in more advanced economies. Their essays provide valuable insight into the causes, problems and prospects of this transition. Commissioned for the Wharton-ARA Conference on the Service Economy, this collection examines the rise of the prevailing economic order in the United States, Japanese, and international economies and the future and potential of the service sector. The volume concludes with an agenda for future research and policy of the service company.
優惠價: 9 1696
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Fire Service Hydraulics
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出版日:1984/06/01 作者:James F. Casey (EDT)  出版社:Fire Engineering Bk Dept  裝訂:平裝
This time-honored classic has been used to help instruct personnel throughout the country in the science and art of fire service hydraulics. The fundamentals of hydraulics are unchanging. Topics discu
優惠價: 1 2030
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Special Air Service
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出版日:1979/06/01 作者:James Shortt  出版社:Osprey Pub Co  裝訂:平裝
Since its birth at Kabrti in 1941, the Special Air Service has consistently captured the imagination of the military and public alike by the daring and unconventional nature of its operations. The nat
優惠價: 79 539
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A Humanist Wedding Service
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出版日:1972/06/01 作者:Corliss Lamont  出版社:Prometheus Books  裝訂:平裝
Thousands have used this nontheistic service for its beauty and eloquence.
優惠價: 1 495
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作者:Rona Beattie  出版社:Routledge UK  裝訂:精裝
Human resource management (HRM) is a core element of any service, but especially so in public service organizations, whose employees are often their most valuable resource. However, until now there ha
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
Customer Service Training 101 ─ Quick and Easy Techniques That Get Great Results
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作者:RENEE ELVENSON  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:平裝
From the first impression to the last “thank you,” great service is the hallmark of great companies—like yours. Your service team may represent the first, last, or only interaction point between your
優惠價: 9 734
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