Municipalities face important water supply challenges. One response has been to render utilities independent from municipal government through alternative service delivery (ASD). For its proponents, A
The aim of this document is to help countries develop competency-based educational programs in adolescent health and development in both pre-service and in-service education. In addition, it provides
This book makes the case for a standing UN Emergency Peace Service. With this one development - effectively a UN first responder for complex emergencies - the organization would fi
Programming WCF Services is the authoritative, bestselling guide to Microsoft's unified platform for developing modern service-oriented applications on Windows. Hailed as the definitive treatment of W
Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especia
This book focuses on special organizational configurations for schools in diverse parts of the world. Some of these new organizational and institutional designs are called multi-service schools,
Service design offers a tangible and effective approach for organizations to employ to better respond to the needs and demands of their customers. The Art of Services Design shows how organizations ca
International service learning (ISL) programs are growing more popular with students looking to advance their skills and knowledge to become global citizens. While the benefits of these programs among
The International Tracing Service, one of the largest Holocaust-related archival repositories in the world, holds millions of documents that enrich our understanding of the many forms of persecution d
Customer Services are a direct reflection of the company they work for. Every Sales Representative and/or Customer Service Representative needs to know what it takes to make you stand out in today's m
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you
This book constitutes the proceedings of the 13th International Conference on Service-Oriented Computing, ICSOC 2015, held in Goa, India, in November 2015.The 23 full, 9 short, and 5 demo track papers
This SpringerBrief covers modeling and analysis of Denial-of-Service attacks in emerging wireless and mobile applications. It uses an application-specific methodology to model and evaluate denial-of-s
A rare inside look at the Secret Service from an agent who provided protection worldwide for President George H. W. Bush, President William Clinton, and President George W. BushDan Emmett was just eig
Bringle, Reeb, Brown, and Ruiz present readers with an examination of the theory, contemporary research, and current practice of service learning for psychology undergraduates throughout the U.S. The
The process for getting into a military service academy is not the same as that for getting accepted to a private or public university. This book walks prospective students and their families through
Medical and Service Robotics integrate the most recent achievements in mechanics, mechatronics, computer science, haptic and teleoperation devices together with adaptive control algorithms.The book &n
This book provides a practical guide to flow-aware networking (FAN), one of the most promising new quality-of-service architectures for the Future Internet. The latest concepts are examined in detail,
The service station. Cars with fins and chrome. It was the heyday of America’s love affair with the automobile and the afterglow still lingers. Author and photojournalist David Hill has traveled the b
This book is a systematic comparative study of WTO and EU law relevant for universal service provision, and a timely contribution to the ongoing scholarly and policy debates about the concept and scop
Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer servi
A hands-on guide to building an enterprise-grade, scalable RESTful web service using the Spring FrameworkAbout This BookFollow best practices and explore techniques such as clustering and caching to a
The Economics of Faith-Based Service Delivery provides the first ever comprehensive empirical assessment of the role that faith-inspired institutions (FIIs) play in the supply of health care and educa
A Different Face of War is a riveting account of one American officer in the Medical Service Corps during the early years of the Vietnam War.Assigned as the senior medical advisor to the Army of the R
Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, manag
"In celebration of the centennial of the National Park Service, award-winning writer Heather Hansen crafts an engaging, accessible story of the NPS that brings its history and characters to life"--Pro
Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisationa€?s strategic aims and goals centre on the delivery of excellent servi
A unique chronicle of Royal Naval Air Service practices during the First World War. Consolidates five original documents, published here in full for the first time.
Locating empirical information on specific service industry characteristics is not an easy task, even for an individual familiar with various sources of data. This book is a quick source of informatio
?Autism Service Delivery: Bridging the Gap Between Science and Practice compiles and analyzes the most recent research from areas that clinicians tackle in their daily work when making decisions to be
Jack Ward Thomas, an eminent wildlife biologist and U.S. Forest Service career scientist, was drafted in the late 1980s to head teams of scientists developingstrategies for managing the habitat of the
Like many techniques and tools, service learning within chemistry courses is a way to help students supplement their education with a lasting appreciation for the subject matter they have learned. Per
To our knowledge, no existing book or article describes how to establish and operate a vibrant and sustainable clinical ethics consultation service (ECS) from the ground up. As a result, ECS directors
This book constitutes the refereed proceedings of the 4th European Conference on Service-Oriented and Cloud computing, ESOCC 2015, held in Taormina, Italy, in September 2015.The 13 research papers, th
The global digital revolution has changed consumer society, service expectations, and funding models forever. New companies have risen quickly to dominate sectors, processes, and markets. There is a n
This report describes an assessment of SimCoach, a tool designed to encourage service members, especially those with signs or symptoms of posttraumatic stress disorder or depression, to seek help for
This book outlines the development of service leadership curricula, programs and materials designed for university students in Hong Kong. In addition, it includes evaluation studies and specific servi
These inspirational solo piano arrangements of popular Christmas tunes, traditional carols, spirituals, and contemporary praise music can be used as service or concert selections during the holiday se
The service sector has not always received the attention it merits in industrial relations research when set against its enormous economic significance. One factor in this is certainly the highly dive
