一堂市值兩兆美元的領導課為什麼亞馬遜能成為全球電商龍頭?讓企業成長、創新的最簡單答案:亞馬遜的14條領導力原則領導力是解決各種商業挑戰時,最一致且可歸因的關鍵因素。從亞馬遜的大小專案,了解全球電商龍頭亞馬遜的經營管理成功法則,為自己的職涯、公司再創高峰。作者6週內經歷23場面試後入職,從無到有打造獲利比重超過五成的「第三方平台」,後成功將亞馬遜的經營管理觀點活用於美國《財富》五百大企業。本書揭露亞馬遜如何在數位顛覆時代競爭,發展多元觸角,持續啟動成長飛輪的祕密。◎讓亞馬遜穩坐神壇的方法:持續實踐、打磨、活用領導力原則原則是亞馬遜年度績效考核的標準,是對(潛在)領導者的期望,是讓所有員工都擁有和領導者一樣腦袋的方法。貝佐斯不錯過大小教育員工的機會,讓原則不只是海報上的標語,而是切實活用於亞馬遜的每個角落、每場例會、每個面試、每個層級的核心精神和所有辯論、決策。◎第一條:客戶至上(Customer Obsession)透過三大支柱:價格、選擇性和可取得性,維持客戶需求,是公司持續成長與創新的基礎。透過把空椅子帶進會議室,提醒團隊聆聽客戶聲音。讓生產線立刻停工的安燈繩制度,是強迫員工注意內、外部客戶需求的手段。將廣告費改為免運,願意犧牲公司短期利益,養出鐵粉。◎第二條:主人翁精神(Ownership)員工當公司的主人,是平衡企業長期承諾與短期成果的方法。透過合約、服務水準協議和罰則,持續、主動的溝通管理、辨別依賴對象(同事、團隊、外部供應商、合作夥伴),為結果負責。◎第三條:發明與簡化(Invent and Simplify)作者認為亞馬遜最重要、最具特色的原則。建立創新平台,將複雜的流程變簡單。第三次才成功的亞馬遜商城,高度整合複雜的基礎系統,創造無縫、簡單,讓賣家和客戶都滿意的平台,是此原則的最佳典範。◎第四條:決策正確(Are Right, A lot)高度容忍犯錯,但不接受重蹈覆轍或因錯誤原因導致的失敗。貝佐斯主張PPT無法促成團隊深入思考,因此禁用,由撰寫六頁的紙本報告取代。同時,以未來新聞稿和運用即時數據指標來養成卓越的判斷力。◎第六條:選賢育能(Hire and Develop the Best)員工代表公司,為避免招募不適任員工和收拾爛攤子,採取極端嚴格的徵才標準。「抬桿者」是代替貝佐斯維持聘用標準的最後一道防線。薪酬政策專注於提升A+員工的正面影響力。◎
Basic Clinical Pharmacokinetics was designed to simplify pharmacokinetics to help busy practitioners and pharmacy students in clinical settings understand and visualize basic principles. An easy-to-re
We have grown literally afraid to be poor. We despise anyone who elects to be poor in order to simplify and save his inner life. If he does not join the general scramble and pant with the money-making
We have grown literally afraid to be poor. We despise anyone who elects to be poor in order to simplify and save his inner life. If he does not join the general scramble and pant with the money-making
In this new first edition, well-known author Behrouz Forouzan uses his accessible writing style and visual approach to simplify the difficult concepts of cryptography and network security. While many
Learning about fluids and electrolytes doesn't get any easier. This edition boasts new features that further simplify a serious subject -- all in the lighthearted, Incredibly Easy style. "Cheat Sheets