Designing Team Based Organizations: New Forms For Knowledge Work (1995 Edition)

"A terrific book!" —David A. Nadler, chairman, Delta Consulting Group

Tackle the organizational issues related to implementing teams. Learn new designs to support the knowledge work components of organizations. Drawing on over fifteen years of research and consulting with such companies as Honeywell, Hewlett-Packard, Pacific Bell, General Mills, Pratt and Whitney, Pfizer, and Texas Instruments, the authors shows you how to create new organization designs that empower teams so that they make a real difference.

You'll discover how to:

• Design new work teams
• Identify new roles and responsibilities
• Manage team performance
• Create an empowering team environment

Over 50 tables, figures, and exhibits reinforce the practical text. Even if teams already exist at your organization, you'll use this well-researched guide to push your teams to higher levels of performance!

SUSAN ALBERS MOHRMAN is a senior research scientist at the Center for Effective Organizations (CEO) in the School of Business Administration at the University of Southern California. She is the author or coauthor of several books, including Employee Involvement and Total Quality Management (with E. E. Lawler III, and G. E. Ledford, Jr., Jossey-Bass, 1992). SUSAN G. COHEN is a research scientist at the Center (CEO) and serves on the executive committee for the Western Academy of Management. ALLAN M. MOHRMAN is associate director and research scientist at the CEO. He has authored or coauthored several books including Large-Scale Organizational Change (with S. Mohrman, G. Ledford, E. E. Lawler III, and T. G. Cummings, Jossey-Bass, 1989).

ORGANIZATIONS AND TEAMS.

Designing Organizations for Knowledge Work.

Exploring the Contours of a Team-Based Organization.

THE DESIGN SEQUENCE.

Step One: Identifying Work Teams.

Step Two: Specifying Integration Needs.

Step Three: Clarifying Management Structure and Roles.

Step Four: Designing Integration Processes.

Step Five: Managing Performance.

IMPLEMENTATION CONCERNS.

Identifying New Responsibilities and Skills.

Defining Empowerment for the Team Environment.

Developing Organizational Support Systems.

Making the Transition to Team-Based Design.

Facing the Challenges Ahead.