Introduction to Automotive Service covers all eight areas of automotive service, plus the soft skills and tool knowledge that you must know when seeking entry-level employment. The text presents all s
The Lab Manual to accompany Automotive Service, 4e allows students to put their knowledge of automotive systems to work. Activity sheets reinforce theory learned in the core text through parts identif
The automotive industry is one of the largest and most important industries in the world. Cars, buses, and other engine-based vehicles abound in every country on the planet, and it is continually evo
For courses in automotive principles. Complete guide to managing an automotive repair business, for both the novice and the professional Automotive Service Management: Principles into Prac
This pioneering eight-book series offers automotive repair shop owners and those wanting to be shop owners the necessary business and customer service skills to run a successful automotive service fac
A newly revised text covers all eight major course areas of automotive technology, including an introduction to shop management, theories of vehicle systems operations, and step-by-step procedures for
Industrial EngineeringWhat you need to know to engineer the global service economy.As customers and service providers create new value through globally interconnected service enterprises, service engi
Updated to reflect the latest technology in the automotive industry, this book will provide the knowledge and skills needed to successfully inspect, maintain, and repair vehicles of all makes and mod
Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures
All aspects of shop management and the necessary business and customer service skills needed to make a repair operation successful are captured in this comprehensive new series. The key topics for s
This is the perfect shop reference for those who have a basic understanding of gasoline engines and want to broaden their practical scope for the repair and maintenance of compact and light-duty dies
The two-part Lab Manual contains activity sheets to help you master core concepts in the textbook. Lab Preparation Worksheets emphasize the practical, real-life skills you will need to service today's
NOTE: Before purchasing, check with your instructor to ensure you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, and registrations are
The 5th edition of BASIC AUTOMOTIVE SERVICE & SYSTEMS is a comprehensive Classroom Manual/Shop Manual set provides an accessible overview of automotive systems to prepare you for all aspects of wo
Service design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a contextual and cultural understanding that
"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various the
Master the skills you need to succeed in the automotive industry, with nearly 200 hands-on lab and shop activities correlated to National Automotive Technicians Education Foundation (NATEF) tasks for
Master the skills needed to succeed in the automotive industry with nearly two hundred hands-on lab and shop activities in this new, full-color manual. Correlated to NATEF tasks for all eight ASE sys
This book examines the multi-faceted responsibilities of an automotive service consultant. It outlines task-oriented procedures for day-to day operations and provides an understanding of how service
A blended learning approach to automotive engineering at foundation levelUsed alongside the ATT Training online learning resources, this textbook covers everything that students need to learn in order
A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and resu
Introduction to Community Development: Theory and Practice provides students of community and economic development with a theoretical and practical introduction to the field of community development.
This brand new series of 18 videotapes is excellent for the beginning automotive student! They provide a visual introduction to understanding and diagnosing all major systems of the automobile. Each
This brand new series of 18 videotapes is excellent for the beginning automotive student! They provide a visual introduction to understanding and diagnosing all major systems of the automobile. Each
This brand new series of 18 videotapes is excellent for the beginning automotive student! They provide a visual introduction to understanding and diagnosing all major systems of the automobile. Each
This trusted text provides a comprehensive, accessible overview of automotive systems to prepare you for all aspects of work in the field. BASIC AUTOMOTIVE SERVICE & SYSTEMS, Sixth Edition, includes a