Minutes are vital to the success of meetings. Attendees rely on them for information they may have missed, and they serve as an essential communications tool for non participants. In addition, the act
Successful Interviewing and Recruitment teaches you how to structure the interview, spot exceptional candidates and hire only the best who will add value to your business. Guiding you towards questio
Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoi
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awk
Workplaces are filled with all types of people, and some of them can be very difficult to get along with.? By understanding difficult people and their behaviors, a savvy individual can resolve the awk
Successful Project Management will enable any manager to significantly raise the probability of success with their projects and contains practical and well-tested techniques. It covers project concept
How to Deal with Stress is Written by two internationally recognised experts in the field of stress management. It provides stress-busting techniques and strategies to help you manage the causes of s
Social Business is a visionary new dimension for capitalism, developed by Muhammad Yunus, the practical genius who pioneered microcredit and, with his Grameen Bank, won the 2006 Nobel Peace Prize. By
THE SUNDAY TIMES Do you struggle to communicate with others?Would you like to get more out of your business interactions?By developing your assertiveness and becoming aware of your strengths and weak
Improve Your Communication Skills shows how to improve conversations and build rapport with colleagues; hold interviews and staff appraisals; learn the skills of persuasion; give effective presentatio
The 5Ds of discard, deal with, determine further action, direct, and deposit are among the useful techniques a personal development coach recommends to help the disorganized and overwhelmed understand
Improve Your Communication Skills shows how to improve conversations and build rapport with colleagues; hold interviews and staff appraisals; learn the skills of persuasion; give effective presentatio
Successful Presentation Skills is packed with practical advice, addressing the common problems many people face when making a presentation. Ideal for the inexperienced speaker and anyone wanting to i
Dealing with Difficult People looks at difficult behaviour – what drives it and how to cope with it.Issues Roy Lilley discusses include: recognizing the seven types of difficult per
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkw
Starting with the premise that there's only one chance to make a good impression, How to Write a Business Plan covers all the issues involved in producing a business plan – from profiling competitors
Packed with tips and techniques, Successful Time Management serves as a guide to reviewing and assessing new work practices to improve time management. It includes great time-saving ideas, practical s
Finch, an independent consultant and author, explains exactly how to create a successful business plan. He shows readers how to tell their story in a way which will persuade someone to work with them
Taking Minutes of Meetings is an accessible reference guide following the whole meeting cycle. Starting with organizing a meeting, it goes on to give reliable, hands-on advice about the sections of a
Taking Minutes of Meetings is an accessible reference guide following the whole meeting cycle. Starting with organizing a meeting, it goes on to give reliable, hands-on advice about the sections of a
Starting with the premise that there's only one chance to make a good impression, How to Write a Business Plan covers all the issues involved in producing a business plan – from profiling compe
A good marketing plan is at the core of every successful business, but it is often difficult to know how create a plan that is workable and will deliver the required results. How to Write a Marketing
Line managers and leaders of all levels need to ensure that problems are solved in the optimal way and that the ideas and innovations for tomorrow's business flow freely. Decision Making and Prob
Going beyond handling nerves and presenting PowerPoint slides, the third edition ofDevelop Your Presentation Skills offers practical advice on developing a captivating presentation, constructing compe
From Michael Armstrong, HR expert and best-selling author, comes the new third edition ofHow to Manage People. Providing valuable insight into the functions and skills required to be an effectiv
The importance of clear and concise communication is paramount in business relations. The fourth edition ofHow to Write Reports and Proposals continues to provide pointers for an
The role of project manager requires maintaining a balance between the demands of the customer, the project, the team, and the organization. This provides a real challenge in the fields of time manage
From Michael Armstrong, HR expert and best selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be
A good marketing plan is at the core of every successful business, but it is often difficult to know how create a plan that is workable and will deliver the required results.How to Write a Marketing P
The role of project manager requires maintaining a balance between the demands of the customer, project, team and the organization. This provides a real challenge in the fields of time management and
Minutes are vital to the success of meetings. Attendees rely on them for information they may have missed, and they serve as an essential communications tool for non participants. In addition, the act
Neuro Linguistic Programming (NLP) can be a powerful communications tool. It offers an in-depth understanding of how people communicate and how to use that knowledge to maximize the
Most business owners or managers buy and sell in different ways every week, sometimes every day. This book will help you get the best out of every deal, whether it's a one-off or a longterm relations
It is often difficult to know how to take the first steps in creating a marketing plan that is workable, achievable and can deliver the required results.How to Write a Marketing Plan makes the task m
How to Manage People is a practical book from best-selling author Michael Armstrong. It provides advice for managers and team leaders on how to get the best results from people in their team. Many ma
A distillation of Michael Armstrong's knowledge and experience, How to Manage People provides practical advice to managers and team leaders who don't have an HR department to support them. The text co
Develop your Marketing Skills is a user-friendly guide that will show you how to integrate marketing into your business and improve its competitive edge. It highlights issues that are at the cutting
Forsyth, an author of business books and training materials, and Connelly, who has held management positions at the U. of Lancaster and Kent in the UK, offer study skills and tips for college students
Develop Your PR Skills is a simple, straightforward guide to effective public relations. It will help you to gain a quick understanding of the concepts and principles, and learn how to use them in ac
The modern marketplace is increasingly unpredictable and there is an ever-greater need for non-financial managers to understand the financial and management accounting process. How to Understand Busi
