Welcome to Cinderella Cleaners:Drop-off service! Quality care! Total transformation....Diana's never been a fan of cheerleaders. After all, mean queen bee Kayleigh is one, and she's always snooty to D
He's back: the curse of customer service departments everywhere--Ted L. Nancy, letter writer extraordinaire whose imbecilic queries have a way of eliciting equally idiotic answers from some of the wor
Welcome to Cinderella Cleaners! Drop-off service! Quality care! Total transformation...When Diana finds luxurious gown on the rack at Cinderella Cleaners, she knows it would be perfect for the masquer
A latest entry in the series that includes Hotel for Dogs and News for Dogs finds Andi testing her screenwriting skills when her brother Bruce enters a dog-themed film-making contest, an effort that r
Challenges popular misconceptions that World War II soldiers returned healthy and convinced that their service was in the world's best interest, revealing how veterans struggled with such challenges a
Year after year, hundreds of millions of visitors spend more than a billion hours enjoying the magnificent, astonishingly diverse realm overseen by America’s National Park Service. And the National Ge
Structural health monitoring is an extremely important methodology in evaluating the ‘health’ of a structure by assessing the level of deterioration and remaining service life of civil infrastructure
- Vocabulary preview and review pages with pronunciations, glossary, and index- Diagrams, graphs, or other educational graphics- Fun, engaging editorial content- Curriculum connections- Beautiful, ful
Never before has a journalist penetrated the wall of secrecy that surrounds the U.S. Secret Service, that elite corps of agents who pledge to take a bullet to protect the president and his family. Aft
A summary of current research and its practical implications, this book discusses marine fouling organisms and their impact, testing and development of antifouling coatings, developments in chemically
A comprehensive manual for pre- and in-service ESL and EFL educators, this frontline text balances insights from current reading theory and research with highly practical, field-tested strategies for
Describes the role of the sense of taste in human life, the tongue and tasting, the five different kinds of tastes, taste testing, and flavoring agents.
Mitra (management, Auburn U.) introduces the foundations of methods of statistical quality assurance and statistical process control for the manufacturing and service industries. After introducing the
URGENT!JUST RELEASED:THE LOST JOURNAL OF INDIANA JONESThe Federal Security Service of the Russian Federation is pleased to release one of its most prized holdings, the heretofore "lost" journal
Students rock on with a megamix of accounting principles and practical applications as sensational mobile disc jockey Rico Sanchez meets the challenges of operating a service business organized as a p
Students rock on with a megamix of accounting principles and practical applications as sensational mobile disc jockey Rico Sanchez meets the challenges of operating a service business organized as a p
Includes CD with more than 180 pages of A5-related job sheets. Auto Brakes explains the theory, operation, diagnosis, and service of modern brake systems. Coverage includes the latest developments in
It’s been hijacked by the right and abandoned by the left, but the principles of true patriotism — country above self, responsible stewardship, equality, shared sacrifice and service R
These ten fun and educational lacing cards feature Eric Carle's charming book cover illustrations. Durable and reusable, these lacing cards encourage hand-eye coordination and help develop sequencing,
In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is require
Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, may not include cdrom or access codes. Customer service
Attract More Clients, Even if You're Not a 'Born' Seller Whether you're an entrepreneur, salesperson, or service marketer, you know that generating sales leads is the single most important-and chall
This book is a fundamental VLSI Testing and Design-for-Testability (DFT) textbook allowing undergraduates, DFT practitioners, and VLSI designers to learn quickly the basic VLSI Test concepts, princip
In this riveting, powerful narrative, Lynn Nicholas shows how children under the Nazis became mere objects available for use in the service of the totalitarian state. Nicholas recounts the euthanasi
Protest is everywhere in American politics. Over the past decade, activists have staged dramatic demonstrations on such diverse issues as the war in Iraq, globalization, standardized testing, and abor
This important collection reviews key inspection and monitoring techniques and their applications to bridges, buildings, and other civil structures. The first group of chapters covers ways for testing
The GRE subject tests are among the most difficult standardized exams. Rather than testing general problem-solving skills, they require highly specialized knowledge.The experts at The Princeton Review
"To get a competitive edge in a world of commoditized service, companies have to convert their reactive, cost-oriented contact centers into predictive, engaged, revenue-generating, real-time prof
Thinking of testing the waters in options, but haven't yet taken the plunge? Eliminate your fears andjump in with the CBOE's top options trainer, James Bittman, as he introduces first-timers and fledg
Readers at Risk is designed to provide grade-level-appropriate material for struggling special education students and for students who are testing below their grade level. Many of the book’s voc
After rescuing the President from kidnappers in Brad Thor’s roaring national bestselling debut, Navy SEAL turned Secret Service Agent Scot Harvath shifts his attentions to rooting out, capturing, or k
Important: Please Read Before Proceeding ? Use The Dog Owner’s Maintenance Log to monitor the performance and operation of your canine. Please document every visit to your service provider. Please rec
Phone systems, service, data networks, and the Internet are critical pieces of any company’s communications. And most IT professionals don’t understand the effects of deregulation and parallel technol
This study utilizes the perceptions of criminal investigators of the Immigration and Naturalization Service (INS) to describe the normative structure of an organization in its social context. The lega
Geodemographic classification is ‘big business’ in the marketing and service sector industries, and in public policy there has also been a resurgence of interest in neighbourhood initiativ
This senior undergraduate textbook explains how computers share, protect, and use data in an environment where the location is not fixed. It discusses agents and service discovery for middleware, prot
In this advanced textbook, Aggelou (Greek Institute of Technology) addresses the technical challenges posed by ensuring effective routing, energy-efficient protocols, and quality of service support in
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a
In this universal and timeless story of a child testing the limits of her independence a mother proves that a parent's love is forever. Share this classic award-winning book with someone dear to you!
