Team building refers to a process of establishing and developing a sense of collaboration, open communication, and trust among team members. The five sections of the workbook help participants recogni
Hugging The Middle offers an incisive portrayal of how teachers teach now. It is a revealing look at a range of current, workable pedagogical options educators are using to engage students while satis
Whether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules, C. Britt Beemer, a leading consumer resear
This edition continues to have in-depth, practical coverage with a focus on the intentional teacher by presenting up-to-the-minute research that a reflective, intentional teacher can apply. The eight
This unique study is based on original sources and research into the work of doctors who served in East Africa. Anna Crozier analyses all aspects of recruitment, qualifications, training as well as th
The Anger & Aggression Workbook helps participants learn how anger and aggression are impacting their lives, and how to make constructive changes, gain insight and learn strategies. Each section con