Unsustainable: Re-imagining Community Literacy, Public Writing, Service-Learning, and the University, edited by Jessica Restaino and Laurie Cella, explores short-lived university/community writing pro
Drawn from intensive research and exclusive interviews with Israeli leaders and Mossad agents, this gripping history of the best--and most enigmatic--intelligence service in the world brings to life t
A new approach to distributed large-scale data mining, service-oriented knowledge discovery extracts useful knowledge from today’s often unmanageable volumes of data by exploiting data mining and mach
In January 1682, William Culliford, a loyal and experienced officer in the King's customs service, began an extraordinary journey under Treasury orders to investigate the integrity and efficiency of t
This book is based on an important but complicated question: How have nonprofit human service organizations sustained themselves over time? It documents the organizational histories of pioneering nonp
This book is about Future Information Technology, Application, and Service (FutureTech 2012 volume 2). The topics of FutureTech 2012 cover the current hot topics satisfying the world-wide ever-changin
Secret Service provides the first comprehensive history of political policing in Canada – from its beginnings in the mid-nineteenth century, through two world wars and the Cold War to the more recent
"Detailing the functions, issues and trends of service composition, this book offers the most relevant research and models pertaining to the design and maturity of semantic use"--Provided by publisher
In his highly regarded new book, Paul Antonellis -- fire service veteran, training/education consultant, instructor, author -- explores the aspects of labor relations that are intertwined with human r
"This book provides solutions to these challenges, practices and understanding of contemporary theories and empirical analysis for systems engineering in a way that achieves service excellence"--Provi
Comparative studies of public-service ethics at the central governmental level in the EU Member States have a rather short history. Particularly, only a few studies have discussed the institutionalisa
"This book is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science that is understood as a broad research field that embodies all the aspe
Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributio
Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufa
This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. The book serves as a valuable reso
Service orientation is emerging nowadays at multiple organizational levels in enterprise business, and it leverages technology in response to the growing need for greater business integration, flexibi
People have dreamed of machines, which would free them from unpleasant, dull, dirty and dangerous tasks and work for them as servants, for centuries if not millennia. Service robots seem to finally le
"Building on a feminist conception of individual autonomy, explores the obligation of the state to foster autonomy in its citizens, particularly the most vulnerable, through social service delivery. D
Customer service is of particular importance in the technology industry; customers rely on technical support services when they have a problem with a piece of hardware, software, or a consumer device.
The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disinte
In The Aesthetics of Service in Early Modern England, Elizabeth Rivlin explores the ways in which servant-master relationships reshaped literature. The early modern servant is enjoined to obey his or
Electrical and computer engineers, and researchers in business and communications survey how information and communication technologies are being applied in a range of service industries. Among the ar
Intended for both graduate students and government administrators, this collection explores the nature and potential of Web 2.0 in public service, describes the current state of social media in public
Functions of service-oriented software generally operate at a business level, a level abstract enough that information technology has rarely seemed appropriate. Over the past decade or so, however, su
Scholars of journalism, communications, information, science, media, and related disciplines explore the loosely defined area of Internet public service broadcasting, focusing on how organizations tha
In this book, a critical analysis is made on service life models related to reinforcement corrosion. The contributors are on the frontier of knowledge in the field of durability of reinforced concrete
A Rediscovered History That Will Become Essential Reading for Civil War Studies The Artillery Service in the War of the Rebellion, 1861–65, is a comprehensive overview and analysis of the U
How Geographic Redundancy Can Improve Service Availability and Reliability of Computer-Based SystemsEnterprises make significant investments in geographically redundant systems to mitigate the very un
This edited volume provides a comprehensive and critical review of what we know about military service and the life course, what we don’t know, and what we need to do to better understand the role of
This book addresses the nexus of issues exploring governance structures and mechanisms in public service organizations, thus contributing to the development of disciplines that focus on public managem
This book has received the AESA (American Educational Studies Association) Critics Choice Award 2012. Community Service Learning (CSL) is, potentially, the most powerful and far-reaching educational r
"This book provides faculty with thought provoking scenarios on how to address dilemmas encountered in implementing service learning. It provides useful illustrations on how ‘to handle’ the d
The World's Smallest Post Service is an ongoing project by artist LeaRedmond. Since 2008, she has been setting up her miniature post servicein cafes and shops, transcribing tiny letters for passersby.
Computer scientists from many parts of the world describe recent efforts and achievements in overcoming problems and limitation associated with the service-oriented computing paradigm. Their topics in
The exploits of the British Army's elite 22nd Special Air Service Regiment -- the regiment of the SAS that forms part of the regular army -- are shrouded in mystery, and myths abound about its members
This book, for the first time ever, critically examines the role of full service and extended schools. The authors draw on their extensive international evaluations of this radical new phenomenon to a
First published in 1988, this book is about the application of moral standards in the course of official work in the British civil service. It approaches the subject by examining the career of Sir Edw
It is becoming increasingly important for telecom operators to be able to provide service delivery platforms (SDP) quickly and efficiently in order to improve the time-to-revenue of value-added servic
The CHILTON 2010 EUROPEAN SERVICE MANUAL now includes even better graphics and expanded procedures! Chilton's editors have put together the most current automotive repair information available to ass
This first volume of the Official History of the UK Civil Service covers its evolution from the Northcote-Trevelyan Report of 1854 to the first years of Mrs Thatcher’s government in 1981.Despite
