The Education Service was a vital sector of the British Colonial Service while the British Council has been paramount in promoting the English language and culture overseas. But are both agents of col
This book/CD-ROM package gives information on operating a small nursery, landscaping, or lawn service, and provides sample business forms, checklists, and worksheets for planning and opening the busin
Web services based on the eXtensible Markup Language (XML), the Simple Object Access Protocol (SOAP), and related standards, and deployed in Service-Oriented Architectures (SOA), are the key to Web-ba
Trust Management: Service Oriented Environments presents social network-based techniques for establishing trust in decentralized environments. This is one of the first book that provide an overview o
This book examines the concept of service-learning as a teaching tool for educators to help occupational therapy students improve their skills and understanding in a number of areas. Those include: cr
"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various the
A native Oregonian, Williams worked for the Service in the northwest and served at its national historian in Washington, D.C. before returning to Portland to continue his historical research and writi
In a world suffering from an ageing population and declining birth rate, service robotics and mechatronics have an increasingly vital role to play in maintaining a safe and sustainable environment fo
"The book is well illustrated as authors use specific campus examples where service-learning has been incorporated into the curriculum and student-life arenas... The content is meaty and this
This volume of Information System Development, Towards a Service Provision Societyis the published proceedings of the 17th International Conference on Information Systems Development (ISD2008)
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some b
Foundations for Efficient Web Service Selection describes the foundational framework that lays out a theoretical underpinning of the efficient selection of web services. This book is among the pionee
Through a series of case studies of low-status interactive and embodied servicing work, Working Bodies examines the theoretical and empirical nature of the shift to embodied work in service-dominated
Through a series of case studies of low-status interactive and embodied servicing work, Working Bodies examines the theoretical and empirical nature of the shift to embodied work in service-dominated
Beginning with the first stamps released in 1847, The Postal Service Guide to U.S. Stamps covers over 4,000 stamps issued up to the present, and provides color illustrations of every stamp as well as
US diplomat Service (1909-99) negotiated Chinese aid against the Japanese during World War II, predicted the triumph of the Communist revolution, was the first victim of anti-communist crusader Joseph
Bowman (public administration, Florida State U.) et al. consider components of public service professionalism--excellence in technique, ethics, and leadership--and how these are required for successfu
In this volume in the IAP series on Advances in Service-Learning Research, top researchers present recent work studying aspects of program development, student and community outcomes, and future rese
Pre-service teacher candidates, who are primarily white, female, and middle class, come to college with little experience of a social nature with people not like themselves, the authors argue. Davis e
Once upon a time, calling a company for customer service put one in touch with a person in the same building where other administrative work took place, usually at the company's headquarters. Now, as
The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadershi
The SpringSource dm Server? is a completely modular, OSGi-based Java server designed to run enterprise Java applications and Spring-powered applications with a new degree of flexibility and reliabilit
The African Development Bank commissioned four case studies on Debt Relief Initiatives, Development Assistance and Service Delivery in Ghana, Malawi, Senegal, and Uganda from the last quarter of 2006
Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in today’s competitive business world. From interviews with to
