While this book is based primarily on experiences of occupational therapy practice education in South Africa, it aims to have international appeal as key principles of practice and service learning ar
Best selling author Paul Sanghera offers cohesive, concise, yet comprehensive coverage of all the topics included in the Sun Certified Programmer for Java 5 exam (CX 310-055). With a laser sharp focus
In this rich and rewarding memoir, T.K.Taylor describes his experiences in schools from Kuala Lumpur to Johore Bahru as he worked in the Colonial Service to help rebuild the country in the aftermath o
During World War II, the U.S. Merchant Marines suffered the highest percentage of casualties, although it was the second smallest service. The young maritime servicemen knew these realities because th
Intended for Java developers, this guide shows how to use the IDEA Java development environment to build complex Java applications, analyze them with the symbolic debugger, and test them with JUnit. T
Trustworthiness technologies and systems for service-oriented environments are re-shaping the world of e-business. By building trust relationships and establishing trustworthiness and reputation ratin
Due to the dramatic increase in competition over the last few years, it has become more and more important for Internet Service Providers (ISPs) to run an efficient business and offer an adequate Qual
Praise for Service-Oriented Architecture "This book provides a superb overview of the SOA topic. Marks and Bell provide practical guidance across the entire SOA life cycle-from business imperatives a
Through nine exciting service learning projects, students gain the unique opportunity for authentic learning experiences both in the classroom and in their surrounding community.
Offers insights into the challenges faced by active duty service members deployed to Iraq and Afghanistan, the resiliency they and their families have shown in coping with these challenges and the ade
This book deals specifically with the contentious issue of seva, organized service to humanity, which was Vivekananda's legacy to his followers. It is a distinctive contribution to the study of the Ra
Joseph Petro served for 23 years as a special agent in the United States Secret Service; eleven of them with presidents and vice presidents. For four of those years he stood by the side of Ronald Rea
How Service Orientation Will Change Your Business "The real value of this book is that it makes SOA and Web services, which are critical and business-transforming, crystal-clear to the layman, both b
A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy QueenR storeBob Miglani grew up helping his family manage t
This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.
Conventional wisdom has it that the port town of Banten on the western tip of Java, plummeted from prosperity to poverty over the course of the century. Japanese historian Ota, whose main interests ar
Marketing Plans for Service Businesses is based on the successful Marketing Planning for Services, which has been completely overhauled, updated and revised to give a new and authoritative guide to t
A cell phone’s roaming feature allows the user to get service when traveling beyond the boundaries of his/her service provider. Wireless service providers make approximately 30% of their operating pro
Volume 15 of Advances in International Marketing explores the current research in international service marketing through the eyes of scholars from eight different countries on three continents. A tr
This new edition of the definitive history of the Secret Service lays bare the 2004 Bush campaign’s political uses of the agency and the new challenges it faces as a branch of the Homeland Security De
The author examines the beneficial effects of service learning, offers examples of curriculum-based and community-based projects, and explains how to start a successful program.
Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities
Service-learning in higher education has immense potential for individual, pedagogical, and institutional change towards social justice. It also creates linkages between schools and communities, theo
This is a systematic review on how innovations in health service practice and organisation can be disseminated and implemented. This is an academic text, originally commissioned by the Department of H
This book explores the aspirational principles and actual practices concerning lawyers’ pro bono service. It begins from the premise that both the profession and the public have much to gain from red
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new
Renowned travel authority and NBC Today show travel editor Peter Greenberg shares his insider secrets. Americans now travel more than ever before. Yet as our traveling has increased, the service we
All foods are good. That is the message of this commonsense book that helps parents speak to their kids about food and nutrition. It is a message that is long overdue, especially when you consider th
Ortiz served in the US Foreign Service under six presidents, in postings from the Middle East and Ethiopia to Latin America and that diplomatic capital Washington, DC. His memoir reflects on the hazar
This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000
Practical strategies for better customer service based on the principlesof servant-leadershipIndividuals in the workforce and the clients they serve are the fundamental building blocks of every compan
Managing Change and Innovation in Public Service Organizations provides future and current public managers with the understanding and skills required to manage change and innovation. This groundbreak
Soon after its launch, Ant succeeded in taking the Java world by storm, becoming the most widely used tool for building applications in Java environments. Like most popular technologies, Ant quickly w
Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus of theory and practice in public administration. Written with the
Intended for experienced Java developers, this guide introduces the Spring lightweight framework for building Java applications, and offers advice on aspect-oriented programming, accessing data, manag
Cultural travel and migrancy examines how people in West Java use modern media such as radio, television, and cassettes to give expression to their thoughts and feelings about problems of contemporary
Intended for experienced Java programmers, this reference describes the tools and environments that support development using AspectJ, the different constructs that the AspectJ language adds to Java,
